AVP of Learning & Development leading complex talent strategies at USAA, driving alignment with business objectives and overseeing development experiences.
Responsibilities
develop and lead complex talent strategies with broad scope and scale, impacting outcomes related to skills, learning, and career mobility
drive influence with senior executive stakeholders across the Association in the delivery of talent solutions that have measurable impact and alignment to business objectives
oversee the evolution of learning programs into comprehensive development experiences, and actively manage vendor relationships, influencing their technology and content roadmaps
consult with senior executives to develop scalable, short- and long-term strategies for the entire association
partner with decentralized business learning leaders to promote consistent and effective solutions
develop and implement talent programs aligned with the organization's mission and strategy
drive innovative best practices and policies that scale to leaders at all levels
leverage industry best practices in talent trends and technologies, lead transformative improvements to operating models and systems
develop and implement methods for assessing the effectiveness and impact of talent initiatives, adjusting strategies as needed
build and oversee a team of learning leaders and manage a broader team size of approximately 20-25 team members
evolve centralized/decentralized model and continue to ensure gaining efficiency and effectiveness by leveraging AI and automation tools
Requirements
Bachelor's degree or an equivalent of 4 years of additional related experience to the 10+ years required
10+ years of progressive experience in Human Resources, including developing strategies, managing major initiatives, and delivering results within a complex, matrixed environment
10+ years of extensive experience developing learning & development, talent, and skills strategies
6+ years of people leadership experience in building, managing, and/or developing high-performing teams
Demonstrated ability to effectively influence, partner with, and manage senior executive stakeholders, including C-suite level
Experience meeting with business partners and stakeholders to explain and effectively represent established training programs and strategies
Core expertise in learning, encompassing not only adult learning and instructional design but also learner experience
Savvy understanding of learning technologies to drive efficiency and support leaner teams, with comfort working in an Agile methodology
Strong ability to manage learning vendors
Proven ability to adapt strategies and operations in a dynamic and evolving business environment
Experience with modern learning methodologies (e.g., Agile, design thinking) and talent technology platforms
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
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