Junior Social Media Editor planning and coordinating editorial content for social media and digital channels at C3 Creative Code and Content. Collaborating with teams for effective marketing and branding initiatives.
PC
Hybrid Principal Social Media Community Manager
Posted 5 hours ago
About the role
- Lead strategic social media initiatives and engagement to foster community relations for PG&E. Develop guidelines and content strategies while collaborating with cross-functional teams.
Responsibilities
- Develop and implement PG&E’s social media guidelines and standards for engaging with our customers and other stakeholders on key social platforms.
- Ensure a consistent brand voice, responsible moderation, and adherence to policies and standards.
- Monitor and respond to comments, direct messages, and questions across PG&E social channels.
- Coordinate with internal stakeholders to obtain accurate information for responses.
- Measure the impact of community engagement, including sentiment and volume.
- Escalate crisis-related or urgent items to the appropriate teams.
- Lead day-to-day engagement across major and emerging social platforms, fostering authentic, empathetic interactions with customers, community members, creators, and advocates.
- Develop and maintain community guidelines and engagement best practices.
- Partner with Marketing and Communications, Customer, Energy Delivery, Legal, and other teams to surface feedback, address concerns, and support crisis monitoring and response.
- Create and contribute to engaging social content including shortform video and real-time storytelling.
Requirements
- Bachelor’s degree in Communications, Journalism, Public Relations, or a related field or equivalent work experience
- 10 years of related work experience to include social media in a corporate setting
- Valid driver’s license with clean driving record
- Deep knowledge of social media in a corporate setting, online behaviors, and digital trends
- Strong understanding of paid social, influencer marketing, executive social, user-generated, and employee-generated content, and emerging formats
- Experience with social media management tools (e.g., Sprout Social)
- Strong analytical skills and experience with social listening/monitoring platforms (e.g., Quid, Brandwatch, Talkwalker)
- Excellent writing and editing skills (journalistic or AP style), with strong attention to detail
- Proficiency in social content creation and understanding of content quality
- Experience building social media strategies and programs
Benefits
- PG&E’s discretionary incentive compensation programs
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Social Media Lead managing social media for RS UK&IE, driving engagement and sales through targeted content. Collaborating with marketing teams to activate key initiatives in a digital environment.
Videographer responsible for creating images, videos, and thumbnails for social media channels. Preparing shoots, conducting filming, and executing post - production tasks in a dynamic environment.
Social Media Specialist at Rohlik creating impactful content and building brand presence on social media platforms. Collaborating with teams to execute campaigns and engage with the community.
Intern assisting with content creation and development in social media, websites, and marketing campaigns under supervision. Focusing on practical application of educational experiences in a professional setting.
Manager, Social Media at Invesco leading social media content strategy across North America and EMEA. Overseeing a team and developing audience - first content to elevate brand and engagement.
Referent*in für Kita - Marketing & Social Media bei Humanistische Kindertagesstätten. Entwickle Kommunikationsstrategien und manage Social Media Auftritte der Kitas.
Intern assisting with Social Media and Marketing for a childcare provider. Supporting content creation and customer communication while fostering creativity and professional growth.
Brand Intern at Crystal Dynamics managing social media and community engagement for AAA gaming projects. Involving in hands - on work and professional development for emerging professionals in the game industry.
Social Media Analyst at Qualiserve driving digital strategy and engagement. Focusing on brand authority and lead generation through impactful content strategies.