Senior Facilities Analyst responsible for managing services and contracts in São Paulo. Working with supply chain partners to ensure quality and compliance in operations.
Responsibilities
Specialized technical role managing the unit SP02’s chartered transportation and food services;
Management and oversight of chartered transportation and food service contracts, ensuring compliance with SLAs, KPIs, contractual requirements, sanitary regulations, and quality standards;
Technical interface with transportation and food service suppliers to align operations, address deviations, and implement action plans;
Monitoring operational indicators such as punctuality, occupancy, route regularity, volume served, service quality, and sanitary compliance;
Support in budgetary control of the operation, including monthly measurements, invoice validation, provisions, and cost control;
Technical support to local teams and Facilities analysts, ensuring process standardization, technical guidance, and continuous improvement;
Direct involvement in supporting operational contingencies, ensuring continuity of services and risk mitigation;
Preparation and monitoring of management reports, technical analyses, dashboards, and indicators to support leadership decision-making.
Requirements
Bachelor’s degree in Business Administration, Engineering, Logistics, Nutrition, or related fields.
Postgraduate degree/MBA in Operations Management or Facilities is a plus.
Proven experience in Facilities management, Food Services, and/or chartered transportation.
Lean Six Sigma certification (Green/Black Belt) is a plus.
Experience with governance of large-scale contracts and management of multi-million budgets.
Fluency in Portuguese and Spanish; English is a plus.
Proficiency in management tools: SAP, Power BI, Ariba, Jira.
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