Compliance Testing Manager responsible for planning and executing compliance testing and validations. Leading specialist teams while ensuring regulatory compliance in the U.S. banking sector.
About the role
- Chief Compliance Officer at OpenLoop defining and scaling compliance strategy in tele-health. Leading compliance organization and embedding compliance into product development and governance.
Responsibilities
- Build & lead the function: Stand up the Compliance organization (Healthcare Compliance, Pharmacy Compliance, Monitoring & Testing). Establish vision, staffing plan, budget, and success metrics.
- Own the risk framework: Implement an enterprise compliance risk assessment (ECRA) that identifies the top risks, quantifies impact/likelihood, sets risk appetite, and produces a prioritized quarterly remediation roadmap.
- Policy & control architecture: Create a lean, living library of policies, standards, and SOPs mapped to legal and regulatory obligations (HIPAA/HITECH, state privacy, state practice of medicine, telehealth/telepharmacy rules, CLIA, FDA/FTC/DEA touchpoints as applicable). Ensure version control, ownership, and training coverage.
- Monitoring, testing, & reporting: Establish continuous monitoring, internal audits, and issue management workflows.
- Product & growth enablement: Embed compliance into product development, launch gates, marketing/advertising, vendor onboarding, and new market entry. Be a consultative partner who accelerates smart bets and blocks only what’s truly high-risk.
- Incident readiness & response: Coordinate with Security and Privacy (under the CISO) and Legal on investigations, breach response, regulator engagement, and consumer communications. Lead post-incident lessons learned.
- Third-party & FDR oversight: Define due diligence, contracting standards, and ongoing oversight for vendors, prescribers, partner pharmacies, and other downstream entities.
- Training & culture: Deliver role-based, high-signal training; cultivate an open-reporting culture with non-retaliation, hotline oversight, and trend analysis.
- Regulatory engagement: Serve as the primary point of contact to relevant regulators and accreditation bodies. Proactively monitor regulatory change and prepare the business.
- Board governance: Provide updates to the Board as required.
Requirements
- 10-15+ years building and leading compliance programs in technology-forward, multi-state healthcare or pharmacy-adjacent environments (digital health, telehealth, virtual care platforms, healthtech, consumer wellness with medical claims, eRx/fulfillment).
- Track record of standing up a function and hiring/mentoring a high-performing team; comfort with greenfield environments.
- Demonstrated ability to prioritize ruthlessly and communicate tradeoffs.
- Executive presence, excellent written/oral communication, and the ability to influence across Legal, Product, Security, and Clinical.
- Builder’s mindset; systems thinker; operationally rigorous
- Calm in ambiguity; bias for action; data-informed decision-making
- High integrity and sound judgment; low-ego collaborator.
Benefits
- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance, Pet insurance, and more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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