OpenLoop is a health tech leader delivering full-stack, white-labeled clinical support to companies scaling virtual care services across the nation.
Founded with the vision to bring healing anywhere, OpenLoop’s solutions are thoughtfully designed to simplify telehealth delivery across an expansive array of specialties, in all 50 states.
#HealingAnywhere #OpenLoopNetwork

OpenLoop

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devops-engineer

OpenLoop is a company dedicated to supporting and enhancing telehealth services. They offer comprehensive solutions designed to streamline virtual care delivery, including provider staffing, a technology platform, payer coverage, licensing, credentialing, and practice management. OpenLoop's services cater to both early-stage and established telehealth providers, as well as brick-and-mortar clinics looking to expand into telehealth. They have a vast network of clinicians, extensive insurance plan coverage, and operate across all 50 states, supporting a wide range of specialties and languages. Their offerings include white-label solutions and custom integrations to improve telehealth implementation and delivery.

OpenLoop is a health tech leader delivering full-stack, white-labeled clinical support to companies scaling virtual care services across the nation. Founded with the vision to bring healing anywhere, OpenLoop’s solutions are thoughtfully designed to simplify telehealth delivery across an expansive array of specialties, in all 50 states.

#HealingAnywhere #OpenLoopNetwork

• Partner with engineering teams to improve system reliability and deployment practices
• Engage with Openloop teams on SRE guidelines and best practices about automation and infrastructure
• Work with security teams to implement secure, compliant infrastructure
• Ensure 24/7 system availability and rapid incident response
• Implement and maintain disaster recovery and business continuity plans
• Skilled at performance tuning — identifying bottlenecks at infra, app, and database layers.
• Advocate for blameless culture and continuous improvement.
• Collaborate closely with product and engineering to make reliability a shared responsibility.

Site Reliability Engineer

Site Reliability Engineer enhancing system reliability and deployment practices at OpenLoop. Collaborating with cross-functional teams for incident management and performance tuning.

full-stack-engineer

• Own and scale GCP infrastructure: Design, implement, and maintain secure, reliable cloud systems using GCP, Kubernetes, and IaC tools like Terraform and Helm.
• Support deployments & CI/CD: Collaborate with engineering teams to ensure smooth releases, optimized cloud resources, and strong observability.
• Manage databases: Oversee PostgreSQL, Redis, and ClickHouse performance, tuning, backups, and high-availability strategies.
• Lead network operations: Configure and troubleshoot VPCs, firewalls, VPNs, load balancers, DNS, and routing.
• Drive security & compliance: Implement IAM best practices, encryption, audit logging, vulnerability scanning, and ensure SOC 2 / HIPAA compliance.

Infrastructure Tech Lead

Senior Infrastructure Engineer managing GCP cloud infrastructure while ensuring reliability, performance, and security for AI Care Engine. Collaborating with teams for effective cloud solutions while focusing on compliance.

• Partner with engineering teams to improve system reliability and deployment practices
• Engage with teams on SRE guidelines and best practices about automation and infrastructure
• Work with security teams to implement secure, compliant infrastructure
• Ensure 24/7 system availability and rapid incident response
• Implement and maintain disaster recovery and business continuity plans
• Lead efforts to increase automation, observability and monitoring
• Skilled at performance tuning — identifying bottlenecks at infra, app, and network layers.
• Advocate for blameless culture and continuous improvement.
• Collaborate closely with product and engineering to make reliability a shared responsibility.

Senior Site Reliability Engineer

Senior Site Reliability Engineer collaborating with teams to enhance system reliability and deployment practices at OpenLoop. Engaging in security and operational excellence to ensure reliable service delivery.

engineering-manager

• Lead, mentor, and develop a team of 3-7 software engineers.
• Conduct regular 1:1s, performance reviews, and career development planning.
• Foster a culture of innovation, collaboration, continuous learning, sense of urgency and over communication.
• Recruit, interview, and onboard new engineering talent.
• Collaborate with engineering leadership on team planning and resource allocation.
• Promote best practices in software development and code quality.
• Define and implement technical strategy aligned with business objectives and our Cloud Center of Excellence.
• Oversee the full software development lifecycle from conception to deployment.
• Drive architectural decisions and technology stack choices.
• Ensure code quality, security, scalability and maintainability standards.
• Champion agile development methodologies and continuous integration.
• Lead technical design reviews and architecture discussions.
• Spend 20% to 30% of your time doing hands-on work.
• Strategically partner with product managers to translate requirements into technical solutions.
• Collaborate with QA teams to establish comprehensive testing strategies.
• Coordinate with the SRE team for seamless deployments.
• Engage with stakeholders to communicate technical progress and challenges.
• Support other business teams with technical expertise.
• Plan and execute complex software projects with multiple dependencies.
• Manage project timelines, resource allocation, and risk mitigation.
• Ensure timely delivery of high-quality software releases.
• Implement and maintain development processes and workflows.
• Monitor team velocity and continuously improve development efficiency.
• Drive post-mortem processes for incidents and project retrospectives.

Engineering Manager

Engineering Manager developing a team of software engineers at OpenLoop. Overseeing software lifecycle and driving technical strategy while ensuring quality and collaboration.

manager

• Lead and manage the cyber intelligence and insider threat program, ensuring 24/7 security monitoring, incident detection, response, and escalation processes (in coordination with SecOps/SOC/MSSP).
• Develop and execute the insider threat strategy, policies, and response playbooks.
• Lead insider threat response, including investigation, containment, remediation, and root cause analysis.
• Develop and execute a cyber intelligence program to deliver an intelligence-driven and risk-prioritized security program (awareness/technologies/controls) and identification of key risks to the business.
• Collaborate with external threat intelligence sources, law enforcement, and government/industry organizations (e.g., H-ISAC) to stay updated on evolving threats, vulnerabilities, and TTPs (tactics, techniques, and procedures).
• Centralize multiple threat sources (premium, industry-shared, open-source, dark web), correlate indicators and threats, and distill actionable intelligence, outlining severity, urgency and impact, and ensure they can be understood by both management and technical teams.
• Actively inform and engage in security projects across the business to disrupt active or potential threats.
• Maintain an up-to-date level of knowledge related to security threats, vulnerabilities and mitigations to reduce attack surface.
• Develop metrics and scorecards to measure risk to the organization, as well as effectiveness and efficiency of threat analysis and response.
• Ensure regulatory compliance (e.g., PCI, HIPAA, HITRUST, NIST CSF) through effective security operations controls and processes.
• Other duties as assigned.

Cyber Intelligence, Insider Threat Manager

Cyber Intelligence & Insider Threat Manager leading intelligence and insider threat programs at OpenLoop. Ensuring compliance with healthcare regulations and managing risk across multiple stakeholders.

compliance

• Build & lead the function: Stand up the Compliance organization (Healthcare Compliance, Pharmacy Compliance, Monitoring & Testing). Establish vision, staffing plan, budget, and success metrics.
• Own the risk framework: Implement an enterprise compliance risk assessment (ECRA) that identifies the top risks, quantifies impact/likelihood, sets risk appetite, and produces a prioritized quarterly remediation roadmap.
• Policy & control architecture: Create a lean, living library of policies, standards, and SOPs mapped to legal and regulatory obligations (HIPAA/HITECH, state privacy, state practice of medicine, telehealth/telepharmacy rules, CLIA, FDA/FTC/DEA touchpoints as applicable). Ensure version control, ownership, and training coverage.
• Monitoring, testing, & reporting: Establish continuous monitoring, internal audits, and issue management workflows.
• Product & growth enablement: Embed compliance into product development, launch gates, marketing/advertising, vendor onboarding, and new market entry. Be a consultative partner who accelerates smart bets and blocks only what’s truly high-risk.
• Incident readiness & response: Coordinate with Security and Privacy (under the CISO) and Legal on investigations, breach response, regulator engagement, and consumer communications. Lead post-incident lessons learned.
• Third-party & FDR oversight: Define due diligence, contracting standards, and ongoing oversight for vendors, prescribers, partner pharmacies, and other downstream entities.
• Training & culture: Deliver role-based, high-signal training; cultivate an open-reporting culture with non-retaliation, hotline oversight, and trend analysis.
• Regulatory engagement: Serve as the primary point of contact to relevant regulators and accreditation bodies. Proactively monitor regulatory change and prepare the business.
• Board governance: Provide updates to the Board as required.

Chief Compliance Officer

Chief Compliance Officer at OpenLoop defining and scaling compliance strategy in tele-health. Leading compliance organization and embedding compliance into product development and governance.

OpenLoop is a health tech leader delivering full-stack, white-labeled clinical support to companies scaling virtual care services across the nation. Founded with the vision to bring healing anywhere, OpenLoop’s solutions are thoughtfully designed to simplify telehealth delivery across an expansive array of specialties, in all 50 states. #HealingAnywhere #OpenLoopNetwork

OpenLoop

About the company

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6 jobs found

Site Reliability Engineer

OpenLoop

Infrastructure Tech Lead

OpenLoop

Senior Site Reliability Engineer

OpenLoop

Engineering Manager

OpenLoop

Cyber Intelligence, Insider Threat Manager

OpenLoop

Chief Compliance Officer

OpenLoop