Hybrid Key Account Manager

at OPENLANE Europe

• Job title: Key Account Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Tienen, Belgium

About the role

• Key Account Manager driving business growth for OPENLANE through new customer acquisition and partnership enhancement in Belgium. Focusing on the automotive industry and B2B client relationships.

Responsibilities

• Generate new business by prospecting, cold calling, and visiting high-value clients such as car traders, dealers, and fleet owners.
• Build and maintain strong relationships with both new and existing customers to ensure loyalty and long-term partnerships.
• Develop and execute sales strategies to achieve and exceed individual and team targets.
• Negotiate and close deals, ensuring win-win solutions for customers and the company.
• Onboard and nurture clients, including winning back lost customers and providing exceptional service throughout the relationship.
• Analyze customer needs and market trends, using tools like CRM (Salesforce) to track interactions and identify upsell opportunities.
• Act as a trusted advisor, offering product information, solutions, and support while representing the company professionally in the field.

Requirements

• 3–5 years of sales experience in the automotive industry, preferably in remarketing or used vehicles.
• Fluent in Dutch and French, with good English communication skills. Any additional European language is a plus.
• You have a strong sales mindset, enjoy meeting and exceeding targets, and are energized by achieving results.
• You combine excellent interpersonal and communication skills with the ability to build long-term relationships.
• You are an active listener who understands clients’ needs and provides smart, tailored solutions.
• You take initiative, thrive in a dynamic environment, and are result-driven.
• You are analytical, able to identify opportunities to grow customer value.
• You work independently, manage your own territory, and organize tasks effectively.
• You hold a valid driver’s license and are willing to travel within your region.
• You have good knowledge of MS 365, familiarity with Salesforce and Excel is a plus.

Benefits

• Yearly bonus plan
• Competitive salary
• Opportunity to work in a highly dynamic, international, and innovative environment
• Hybrid working and flexible hours
• Comprehensive benefits package depending on the country of employment