Hybrid Account Director, Digital Native Core

Posted 3 weeks ago

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About the role

  • Account Director managing customer accounts to drive sales strategies for AI deployment. Collaborating with various teams to support customers' success with AI products.

Responsibilities

  • Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan
  • Support your customer accounts from initial engagement to successful deployment, expansion, and through to renewal
  • Partner with solutions and research engineering to build and execute complex customer programs and projects
  • Own a revenue target
  • Manage revenue forecasts
  • Analyze key account metrics to create reports and provide insights to internal and external stakeholders
  • Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
  • Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
  • Support the recruitment and onboarding of other teammates
  • Support the development of company culture

Requirements

  • 8+ years selling and renewing platform-as-a-service and/or software-as-a-service
  • Designing and executing complex deal strategies
  • Supporting the growth of fast-growing, high-performance companies
  • Working directly with c-level executives
  • Communicating technical concepts to customers and internal stakeholders
  • Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

Job title

Account Director, Digital Native Core

Job type

Experience level

Lead

Salary

$232,000 - $290,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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