Hybrid Infrastructure Support Analyst I, II, III, Senior

at Global Credit Union

• Job title: Infrastructure Support Analyst I, II, III, Senior
• Job type: Full Time
• Experience level: Senior
• Salary: $63,233 - $152,718 per year
• Degree requirement: Associate's Degree
• Tech skills: Azure, Citrix, Cloud, Linux, ServiceNow, VMware
• Location requirements: Hybrid, Glendale, United States

About the role

• Infrastructure Support Analyst managing core infrastructure for Global Credit Union. Responsibilities include installation, configuration, and maintenance of systems in a hybrid environment.

Responsibilities

• Responsible for understanding and effectively maintaining core infrastructure production environment.
• Maintain core infrastructure environment including installation, configuration, monitoring, operation, troubleshooting/repair, and maintenance of physical and virtual core infrastructure devices, in a 24/7 environment.
• Assist with maintenance and support of enterprise backup and recovery solutions.
• Support implementation of deployments and upgrades to enterprise applications and operating systems impacting core infrastructure.
• Provide resource support to Application/Development teams requiring production assistance and collaboration and support for new or enhanced products across the enterprise.
• Create scripts based on clear requirements and existing architecture/design to support automation of system/application/network functions.
• Ensure Disaster Recovery Playbooks and processes are regularly reviewed, updated, and tested.

Requirements

• Minimum two-year postsecondary degree with technical focus.
• Training and/or successfully passed certificate exams in Cloud foundation, CompTIA A+, CompTIA Server+ or equivalent.
• Two years' experience with server installation, management, and configurations.
• Administration experience in several technological disciplines including but not limited to Microsoft products, Active Directory, server management, VMware, VDI/Citrix, and Commvault.
• Must have working knowledge of hyper-converged infrastructures, Linux operating systems, scripting languages, and tools.
• Must be familiar with Agile concepts and practices.
• Experience with SCCM and/or Intune, ServiceNow, Azure DevOps, and VMware preferred.

Benefits

• Short-term and long-term incentives
• Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
• 401(k) plan with a 5% match
• Employee Assistance Program (EAP)
• Life and disability coverage
• Voluntary cash benefits for accident, hospitalization and critical illness
• Tuition Reimbursement
• Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays