Hybrid Process Support Engineer IV – Micron Account

at Applied Materials

• Job title: Process Support Engineer IV – Micron Account
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Postgraduate Degree
• Location requirements: Hybrid, Hsinchu, Taiwan

About the role

• Process Support Engineer at Applied Materials supporting Micron's semiconductor processes in Taiwan. Delivering technical support and troubleshooting for complex equipment and processes.

Responsibilities

• Provide advanced technical support and process expertise to key customer, Micron.
• Deliver high-visibility customer support through on-site installations, system diagnoses, and service and repair of complex systems.
• Develop leading-edge processes to manufacture advanced semiconductor chips.
• Create hypothesis experiments and design of experiments (DOE); analyze data with statistics and compile reports on process engineering experiments.
• Troubleshoot complex problems and perform root cause analyses.
• Communicate with internal stakeholders and customer to achieve goals and build trust.

Requirements

• Master’s degree or PhD in chemistry/ physics, materials engineering, electrical engineering, optoelectronics, or related field.
• 10+ years of hands-on experience in semiconductor equipment or process engineering, with expertise in CVD, PVD, or CMP technologies.
• Proven ability to independently lead complex troubleshooting, root cause analysis, and on-site customer escalations.
• Excellent communication skills with the ability to interact effectively with customer engineers, field service teams, and global engineering groups.
• Proficiency in English (reading, writing, and communication).

Benefits

• Supportive work culture encouraging personal and professional growth.
• Health and wellbeing programs.