Team Manager supporting leadership continuity and operational stability in Contact Centres in Joondalup and West Perth. Collaborative role focusing on coaching and performance management for high - quality service.
About the role
- Manage technical standards and lead teams for Riedel technology in the motorsport segment. Oversee communication infrastructures and coordinate systems for significant racing events.
Responsibilities
- Hold overall responsibility for the technical management and standards for RIEDEL technology within the motorsport segment
- Support the development and innovation of our technical standards for one of our largest projects
- Plan, implement, and operate communications, signaling, and intercom infrastructures for all racing events
- Coordinate and technically integrate RIEDEL systems
- Monitor system performance, analyze faults, and troubleshoot issues quickly during events
- Provide disciplinary leadership for the on-site technician team during series operations
- Develop and implement onboarding strategies and training programs
- Participate in budget and workforce planning
- Manage employee development and performance
- Oversee technical preparations, tests, and approvals before the season start and throughout the series
- Facilitate coordination between engineering, project management, and the experts team
- Plan resources, shift schedules, and global deployment of teams
Requirements
- Technical degree in media technology, communications engineering, IT, electrical engineering, or a comparable qualification
- Several years of experience in a senior technical management or project management role, ideally in international live events or broadcast environments
- At least 5 years of leadership experience encompassing both technical and disciplinary responsibilities
- Deep knowledge of IP-based networks, intercom systems, broadcast technologies, and signal distribution
- Ability to work effectively in fast-paced, international contexts
- Proven experience in guiding and motivating project teams
- Willingness to travel worldwide
- Fluent in English (written and spoken); additional languages are a plus
Benefits
- Work–life balance through a flexible working time system, including hybrid/mobile working
- Career development supported by numerous individual training and development opportunities
- Diversity and inclusion are important to us; RIEDEL values an open working atmosphere and focuses on people and personality
- Access to a range of services via myEAP (e.g., childcare support, care for relatives, wellbeing and health offers)
- Support for career progression — encouragement to try new roles and environments, helping employees discover new skills and career paths
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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