Business Analyst translating business needs into actionable requirements for Vodafone's connectivity solutions. Collaborating with stakeholders to drive data - informed decision - making and optimize business processes.
About the role
- Technical Platform Analyst leading design and development of patient-facing digital capabilities. Shaping strategy and engineering solutions for next-generation customer experiences.
Responsibilities
- Design and manage scalable services: Evolve our service-oriented architecture into a flexible, hub-and-spoke model that enables product teams to rapidly scale microservices across the Innovative Medicine IT ecosystem.
- Build reusable capabilities: Apply well-architected design principles to develop microservices that support omni-channel experiences across our product portfolio.
- Lead Agile delivery: Serve as Product Owner for an Agile team—owning the backlog, crafting user stories and acceptance criteria, prioritizing work, and driving sprint goals tied to measurable business outcomes.
- Shape platform architecture: Define and review system architecture and design patterns for core microservices; drive a headless, content-based approach to deliver personalized digital experiences.
- Measure and optimize performance: Continuously analyze platform and product performance to identify opportunities for innovation, efficiency, and customer value creation.
- Drive cross-functional alignment: Partner with engineering, solution architecture, brand, and IT teams to translate business opportunities into scalable technology solutions.
- Develop a platform roadmap: Build and maintain a roadmap of platform capabilities and services that enable agility, reusability, and faster delivery of customer experiences.
- Champion best practices: Engage with internal IT communities of practice to align on architecture standards, technology selection, and operational excellence.
- Foster a test-and-learn culture: Encourage experimentation and data-driven decisions that align with business objectives, compliance, and customer insights.
- Ensure operational excellence: Establish governance, processes, and communication frameworks to ensure delivery consistency, quality, and compliance.
- Stay ahead of trends: Monitor emerging technologies and collaborate with internal and external partners to identify innovative approaches to digital engagement.
Requirements
- Bachelor’s degree in Engineering, Computer Science, Information Architecture, or related field required. Advanced degree preferred.
- Proven experience designing and building large-scale distributed systems using Service-Oriented Architecture (SOA) or microservices.
- Proficiency with Git-based source control tools such as Bitbucket.
- Strong familiarity with AWS and its core services (e.g., S3, API Gateway, Lambda, SQS, SNS, DynamoDB, RDS, EKS, EC2).
- Hands-on experience with REST and GraphQL APIs, including pub/sub content models.
- Front-end development experience with frameworks such as React and Next.js.
- Proficiency in one or more modern programming languages: TypeScript, Python, Node.js, or Rust.
- 3–5+ years leading digital product strategy and development, ideally for large-scale, high-performance applications.
- Deep understanding of product management practices: customer discovery, MVP definition, usability testing, and go-to-market planning.
- Experience with Agile/Lean development, including Test-Driven Development, QA automation, and DevOps practices.
- Knowledge of site architecture, UX design principles, and software quality processes.
- Strong ability to translate complex business problems into clear technical solutions and deliver measurable results.
- Skilled in writing concise user stories, acceptance criteria, and roadmaps that clearly articulate value and delivery timelines.
- Data-driven mindset with the ability to analyze trends, define KPIs, and develop performance improvement plans.
- Exceptional collaboration, communication, and influencing skills across technical and non-technical stakeholders.
- Proven experience leading teams, developing talent, and fostering an inclusive, high-performing culture.
- Passion for continuous learning and staying at the forefront of digital technology trends.
- Preferred: Experience in pharmaceutical or life sciences industry; Full stack development, systems architecture, or engineering experience; Demonstrated ability to mentor, coach, review, and grow technical teams and talent.
Benefits
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- 10 days Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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