Hybrid Technical Platform Analyst

at OneTrust

• Job title: Technical Platform Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $94,000 - $151,800 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Distributed Systems, DynamoDB, EC2, GraphQL, JavaScript, Microservices, Next.js, Node.js, Python, React, Rust, TypeScript
• Location requirements: Hybrid, Titusville, United States

About the role

• Technical Platform Analyst leading design and development of patient-facing digital capabilities. Shaping strategy and engineering solutions for next-generation customer experiences.

Responsibilities

• Design and manage scalable services: Evolve our service-oriented architecture into a flexible, hub-and-spoke model that enables product teams to rapidly scale microservices across the Innovative Medicine IT ecosystem.
• Build reusable capabilities: Apply well-architected design principles to develop microservices that support omni-channel experiences across our product portfolio.
• Lead Agile delivery: Serve as Product Owner for an Agile team—owning the backlog, crafting user stories and acceptance criteria, prioritizing work, and driving sprint goals tied to measurable business outcomes.
• Shape platform architecture: Define and review system architecture and design patterns for core microservices; drive a headless, content-based approach to deliver personalized digital experiences.
• Measure and optimize performance: Continuously analyze platform and product performance to identify opportunities for innovation, efficiency, and customer value creation.
• Drive cross-functional alignment: Partner with engineering, solution architecture, brand, and IT teams to translate business opportunities into scalable technology solutions.
• Develop a platform roadmap: Build and maintain a roadmap of platform capabilities and services that enable agility, reusability, and faster delivery of customer experiences.
• Champion best practices: Engage with internal IT communities of practice to align on architecture standards, technology selection, and operational excellence.
• Foster a test-and-learn culture: Encourage experimentation and data-driven decisions that align with business objectives, compliance, and customer insights.
• Ensure operational excellence: Establish governance, processes, and communication frameworks to ensure delivery consistency, quality, and compliance.
• Stay ahead of trends: Monitor emerging technologies and collaborate with internal and external partners to identify innovative approaches to digital engagement.

Requirements

• Bachelor’s degree in Engineering, Computer Science, Information Architecture, or related field required. Advanced degree preferred.
• Proven experience designing and building large-scale distributed systems using Service-Oriented Architecture (SOA) or microservices.
• Proficiency with Git-based source control tools such as Bitbucket.
• Strong familiarity with AWS and its core services (e.g., S3, API Gateway, Lambda, SQS, SNS, DynamoDB, RDS, EKS, EC2).
• Hands-on experience with REST and GraphQL APIs, including pub/sub content models.
• Front-end development experience with frameworks such as React and Next.js.
• Proficiency in one or more modern programming languages: TypeScript, Python, Node.js, or Rust.
• 3–5+ years leading digital product strategy and development, ideally for large-scale, high-performance applications.
• Deep understanding of product management practices: customer discovery, MVP definition, usability testing, and go-to-market planning.
• Experience with Agile/Lean development, including Test-Driven Development, QA automation, and DevOps practices.
• Knowledge of site architecture, UX design principles, and software quality processes.
• Strong ability to translate complex business problems into clear technical solutions and deliver measurable results.
• Skilled in writing concise user stories, acceptance criteria, and roadmaps that clearly articulate value and delivery timelines.
• Data-driven mindset with the ability to analyze trends, define KPIs, and develop performance improvement plans.
• Exceptional collaboration, communication, and influencing skills across technical and non-technical stakeholders.
• Proven experience leading teams, developing talent, and fostering an inclusive, high-performing culture.
• Passion for continuous learning and staying at the forefront of digital technology trends.
• Preferred: Experience in pharmaceutical or life sciences industry; Full stack development, systems architecture, or engineering experience; Demonstrated ability to mentor, coach, review, and grow technical teams and talent.

Benefits

• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• 10 days Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year