HR Lead for a site/business unit within Mexico, overseeing labor relations and human resource management for 400 to 1,000 employees. Responsible for advising management and implementing HR programs effectively.
About the role
- HR Coordinator at OneDigital responsible for supporting HR Consultants and Business Partners. Assisting with HR issues, client inquiries, and various HR-focused projects in a hybrid role.
Responsibilities
- Responsible for responding to the needs of internal and external customers by supporting the HR Consultants, HR Business Partners and Operations
- Assists HR Consulting Services team with all client-related HR issues, including the interpretation of policies and procedures, state and federal compliance, discipline, problem-solving, conflict resolution, performance management, onboarding and offboarding protocols, compensation, paid time off, labor management, and routine employee relations matters
- Supports our HR subscription service product by acting as the first point of contact in responding to our clients’ wide range of HR questions and requests for policies, templates, and compensation data
- Ensures that client questions are responded to within the same business day
- Partners with the HR Consulting Services team on HR-focused projects including creating and editing employee handbooks, preparing presentation materials, researching compliance data, responding to client inquiries and contacting clients directly, as appropriate
- Provides consultative support and best practice recommendations to clients with employee relations issues and other HR related matters
- Fields client requests and routes to appropriate consultant, and/or researches response for review before responding to client directly
- Assists with projects and strategic initiatives, as developed by the management team
- Assists with the administration of HR related surveys and reporting on data received
- Manages work to ensure all deliverables are met on a timely and quality basis
- Proactively seeks knowledge expertise in the HR environment, as well as general business trends and practices.
Requirements
- 1 - 2 years human resources or related experience
- Bachelor’s degree a plus
- Advanced skills in Microsoft Office applications and HRIS systems
- Experience with account management software and social media tools is preferable
- Demonstrated ability to learn new technology systems
- Strong oral and written communication skills
- Curiosity, an engaging style and an urge to seek out creative solutions
- Strong time management skills and the ability to manage multiple priorities
- A proactive track record of managing client requests and a passion to learn all aspects of HR
- Resourceful and the ability to work with limited supervision in meeting deadlines.
Benefits
- Health, wellbeing, retirement, and other financial benefits
- Paid time off
- Overtime pay for non-exempt employees
- Robust learning and development programs
- Reimbursement of job-related expenses per company policy
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