Client Service Specialist at OneDigital providing enrollment and compliance support in health insurance services. Managing client communication and documentation for group benefits.
Responsibilities
Supports sales and client management staff by assisting with group enrollment and renewal processes.
Manages compliance-related tasks such as reporting and documentation.
Utilizes CANVA to create benefit guides and enrollment materials.
Conducts billing audits and processes enrollments and terminations.
Assists with communications and follow-up on service issues.
Requirements
2+ years’ applicable job experience, preferred.
Proficient with Microsoft Office products, required.
Prior experience in a broker agency or benefit administration firm, preferred.
Familiarity with insurance carrier websites, preferred.
Proven track record in customer service, preferred.
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