Office Manager responsible for operations and culture at Insider's Taipei office. Supporting HR, admin, and team activities within the Greater China Region.
About the role
- Office Manager overseeing daily office operations for OakNorth's New York location. Ensuring a professional, well-run environment and managing various office logistics and IT support.
Responsibilities
- Own the Front of House experience, ensuring a warm, professional welcome for guests and colleagues.
- Conduct new joiner office inductions, including health & safety, fire procedures, and workspace orientation.
- Manage courier services, mail handling, and general office logistics.
- Coordinate mail and document routing to the UK where required.
- Partner with OakNorth’s UK IT team to manage laptop provisioning, deactivation, and day-to-day IT support for the New York office.
- Coordinate onboarding and offboarding in collaboration with People Operations and IT.
- Maintain IT inventory, hardware tracking, and associated expenses.
- Manage office access cards, ensuring accurate records of issued and returned passes.
- Coordinate the secure sending of loan documentation to the storage custodian, following established guidance and controls.
- Ensure the office remains compliant with health and safety requirements and free from hazards.
- Carry out regular safety checks and liaise with building management.
- Act as the primary point of contact for all facilities matters.
- Manage external vendors including cleaners, maintenance providers, and plant care.
- Build and manage a proactive maintenance schedule to minimise disruption.
- Provide regular updates to leadership on office operations, compliance, and issue resolution.
Requirements
- Proven experience managing office operations, facilities, and vendors.
- Strong organisational and problem-solving skills.
- Confidence working independently while collaborating closely with remote teams.
- Experience coordinating onboarding, IT logistics, and access management.
- High attention to detail and a proactive mindset.
- Experience in financial services or a regulated environment is a strong advantage.
Benefits
- 401k plan with Principal (ON match up to 4%)
- Medical Care (managed through Insperity) - employees can add their family to their plan if needed
- Dental & Vision bundle
- Insperity Health Savings Account Program - this is a tax-advantaged employee benefit which can help manage health care costs by allowing employees to set aside some of their current earnings on a pretax basis for reimbursement of qualified health care expenses during the plan year
- EAP
- 20 days Holiday
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