Office Manager overseeing daily office operations for OakNorth's New York location. Ensuring a professional, well-run environment and managing various office logistics and IT support.
Responsibilities
Own the Front of House experience, ensuring a warm, professional welcome for guests and colleagues.
Conduct new joiner office inductions, including health & safety, fire procedures, and workspace orientation.
Manage courier services, mail handling, and general office logistics.
Coordinate mail and document routing to the UK where required.
Partner with OakNorth’s UK IT team to manage laptop provisioning, deactivation, and day-to-day IT support for the New York office.
Coordinate onboarding and offboarding in collaboration with People Operations and IT.
Maintain IT inventory, hardware tracking, and associated expenses.
Manage office access cards, ensuring accurate records of issued and returned passes.
Coordinate the secure sending of loan documentation to the storage custodian, following established guidance and controls.
Ensure the office remains compliant with health and safety requirements and free from hazards.
Carry out regular safety checks and liaise with building management.
Act as the primary point of contact for all facilities matters.
Manage external vendors including cleaners, maintenance providers, and plant care.
Build and manage a proactive maintenance schedule to minimise disruption.
Provide regular updates to leadership on office operations, compliance, and issue resolution.
Requirements
Proven experience managing office operations, facilities, and vendors.
Strong organisational and problem-solving skills.
Confidence working independently while collaborating closely with remote teams.
Experience coordinating onboarding, IT logistics, and access management.
High attention to detail and a proactive mindset.
Experience in financial services or a regulated environment is a strong advantage.
Benefits
401k plan with Principal (ON match up to 4%)
Medical Care (managed through Insperity) - employees can add their family to their plan if needed
Dental & Vision bundle
Insperity Health Savings Account Program - this is a tax-advantaged employee benefit which can help manage health care costs by allowing employees to set aside some of their current earnings on a pretax basis for reimbursement of qualified health care expenses during the plan year
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