Product Specialist contributing to local product strategy and managing launches in the automotive sector. Collaborating with global teams to align on specifications and customer needs.
NT
Hybrid Field Product Specialist – Hyperpolarization, NMR
Posted last week
About the role
- Field Product Specialist in quantum biotech at NVision. Bridging the gap between engineering and scientific needs for advanced imaging techniques.
Responsibilities
- Serve as the technical lead for the Preclinical Polaris, supporting daily operation and optimizing workflows for the reliable production of hyperpolarized doses
- Diagnose and resolve complex mechanical and software issues to ensure continuous system availability
- Perform Tier 1 system maintenance and repairs, acting as the subject matter expert and collaborating with Engineering when required
- Support system demonstrations in collaboration with Product Management
- Develop and maintain SOPs for NMR analysis and quality control
- Support validation activities and analyze system performance to ensure long-term stability and reproducibility
- Ensure field activities comply with applicable regulations, safety standards, and quality requirements
- Develop and deliver user training and documentation for the Preclinical Polaris
- Lead technical onboarding for researchers and clinical staff, enabling effective system use in daily practice
- Support Site Acceptance Testing (SAT) to ensure systems meet performance expectations at installation
- Act as the voice of the field for R&D, Engineering, and Product Management
- Support the evaluation and validation of new hardware and software features
Requirements
- A PhD or Master’s degree in Physics, Chemistry, Engineering, or a related field with significant practical experience in NMR and polarizer systems
- Deep expertise in NMR spectroscopy, must be comfortable with both the theoretical framework and the practical operation of NMR hardware.
- Direct experience with Hyperpolarization (HP) technologies (e.g., DNP, PHIP) (Preferred)
- Strong pedagogical skills for training others and a 'facilitator' mindset to help users navigate complex technology.
- Excellent problem-solving, critical thinking, and communication skills.
- Proven ability to troubleshoot complex systems and manage customer relationships effectively.
- Willingness to travel extensively, both domestically and internationally (up to 70%)
- Valid driver’s license
Benefits
- Competitive compensation, including base salary and stock options (virtual shares)
- Homeoffice options or relocation support
- Annual health budget (Allianz bKV)
- 30 vacation days
- Flexible working hours
- Key role in a highly advanced and fast-growing startup company
- Ample opportunity for personal initiatives, openness to new ideas, and room for considerable personal impact
- Impactful product promoting better understanding and treatment of disease
- International and dynamic team, comprising over 30 different nationalities
- EGYM Wellpass membership
- Permanent employment contract, providing stability and long-term career growth opportunities
- Enjoyable work atmosphere with an open-door and open communication mentality
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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