Product Specialist contributing to local product strategy and managing launches in the automotive sector. Collaborating with global teams to align on specifications and customer needs.
NT
Hybrid Field Product Specialist – Hyperpolarization, NMR
Posted 6 days ago
About the role
- Field Product Specialist in hyperpolarization/NMR, bridging Engineering and Science for cancer treatment. Lead technical operations while collaborating with product management and R&D teams.
Responsibilities
- Serve as the technical lead for the Preclinical Polaris, supporting daily operation and optimizing workflows for the reliable production of hyperpolarized doses
- Diagnose and resolve complex mechanical and software issues to ensure continuous system availability
- Perform Tier 1 system maintenance and repairs, acting as the subject matter expert and collaborating with Engineering when required
- Support system demonstrations in collaboration with Product Management
- Develop and maintain SOPs for NMR analysis and quality control
- Support validation activities and analyze system performance to ensure long-term stability and reproducibility
- Ensure field activities comply with applicable regulations, safety standards, and quality requirements
- Develop and deliver user training and documentation for the Preclinical Polaris
- Lead technical onboarding for researchers and clinical staff, enabling effective system use in daily practice
- Support Site Acceptance Testing (SAT) to ensure systems meet performance expectations at installation
- Act as the voice of the field for R&D, Engineering, and Product Management
- Support the evaluation and validation of new hardware and software features
Requirements
- A PhD or Master’s degree in Physics, Chemistry, Engineering, or a related field with significant practical experience in NMR and polarizer systems
- Deep expertise in NMR spectroscopy, must be comfortable with both the theoretical framework and the practical operation of NMR hardware
- Direct experience with Hyperpolarization (HP) technologies (e.g., DNP, PHIP) (Preferred)
- Strong pedagogical skills for training others and a "facilitator" mindset to help users navigate complex technology
- Excellent problem-solving, critical thinking, and communication skills
- Proven ability to troubleshoot complex systems and manage customer relationships effectively
- Willingness to travel extensively, both domestically and internationally (up to 70%)
- Valid driver’s license
Benefits
- Attractive compensation package, including a competitive base salary and stock options
- Key role in a highly advanced and fast-growing startup company
- Impactful product promoting better understanding and treatment of cancer
- International team, from over 30 different nationalities
- Positive work environment with open communication and a collaborative mindset
- Remote or Hybrid working model possible (US East Coast)
- Indefinite employment contract
- 30 days of PTO
- Flexible working hours
- Health Insurance Plan, Vision and Dental
- 401K with a 5% employer match
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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