ServiceNow Consultant (Developer) at Nuvitek enhancing the ServiceNow platform. Collaborating in Agile teams to modernize applications and mentor juniors.
About the role
- Senior ServiceNow Developer at Nuvitek working on AI solutions and enhancing ServiceNow applications. Collaborating in an Agile environment for innovative, cost-effective customer-centric services.
Responsibilities
- Design, develop, and implement ServiceNow solutions that incorporate AI, machine learning, and automation capabilities to improve user experience and operational efficiency
- Collaborate with product owners, architects, and cross-functional teams to translate business requirements into robust technical solutions using the ServiceNow AI framework, including GenAI and Virtual Agent enhancements
- Customize and extend ServiceNow applications (ITSM, ITOM, HRSD, CSM, etc.) and leverage App Engine to build intelligent workflows and predictive analytics
- Develop, configure, and maintain ServiceNow integrations with AI-driven services and APIs, leveraging both ServiceNow-native and external AI models
- Conduct unit testing, peer reviews, and participate in code quality assurance to ensure efficient and secure deployments
- Participate in and contribute to Agile ceremonies, including Sprint Planning, Daily Standups, Backlog Grooming, and Retrospectives
- Present deliverables and demonstrate new capabilities at sprint reviews and client meetings
- Contribute to Nuvitek’s innovation initiatives by researching emerging AI technologies within the ServiceNow ecosystem and providing best practice recommendations
- Develop proof-of-concepts for AI-enabled features and automations that can be scaled across client environments
- Collaborate with internal teams to document and share knowledge, build standardized AI accelerators, and contribute to internal technical communities
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or an equivalent technical field
- 5–7+ years of professional experience within the ServiceNow ecosystem with hands-on development expertise across multiple modules (ITSM, ITOM, HRSD, CSM, SPM, etc.)
- Demonstrated experience developing on the Now Platform, including Flow Designer, App Engine, IntegrationHub, and Service Portal
- 2+ years of practical experience integrating AI and automation technologies within the ServiceNow platform — such as Predictive Intelligence, Virtual Agent, or GenAI-powered components
- Experience designing and implementing complex integrations (REST, SOAP, SSO, OAuth, MID Servers, Data Migration) with a focus on intelligent decision automation
- Strong understanding of ServiceNow data models and architecture, including CMDB, Asset Management, and Performance Analytics
- ServiceNow certifications (Certified System Administrator and at least one Implementation Specialist or Application Developer certification)
- Ability to analyze data and workflows to identify AI-driven opportunities for optimization
- Strong communication and documentation skills, with the ability to effectively engage both technical and non-technical stakeholders
- US Citizen with the ability to attain public trust clearance
- **Highly Desired Qualifications**
- Experience developing, tuning, or integrating AI/ML models with ServiceNow applications
- Familiarity with ServiceNow’s AI Search, Generative AI Controller, and AI Workbench
- Knowledge of Python, TensorFlow, or other AI/ML frameworks integrated with ServiceNow
- Experience with cloud platforms (AWS, Azure, GCP) and their AI/ML services connected to ServiceNow
- Experience working in an Agile DevSecOps environment with continuous integration/continuous delivery (CI/CD) pipelines
- Strong troubleshooting, problem-solving, and time management skills
- Excellent collaboration and interpersonal skills in remote and hybrid work environments
- Previous experience supporting Federal Government clients or similar environments
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability and Life Insurance
- Parental Leave
- 401K
- Paid Time Off
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
ServiceNow Architect leading platform architecture and driving optimization at Ameriprise India LLP. Focused on scalability, security, and development standards across ServiceNow modules.
ServiceNow Analyst II responsible for enhancing IT Operations Management and Configuration Management Database. Ensuring data integrity and supporting Knowledge Management processes within the ServiceNow platform.
Scrum Master supporting IT Asset Management teams for PNC's ServiceNow transformation initiative. Facilitating Agile practices and ensuring delivery excellence in a fast - paced environment.
ServiceNow ITAM Developer implementing IT Asset management solutions for leading organizations globally. Design and lead end - to - end implementation of SAM and HAM functionalities in ServiceNow.
ServiceNow professional developing and supporting CMDB and ITSM applications at Cprime. Collaborating in hybrid environment with expertise in Flow Orchestration and integrations.
ServiceNow Administrator responsible for daily administration and configuration of the ServiceNow platform. Ensuring smooth operation, performance optimization, and compliance with organizational standards.
ServiceNow Technical Consultant role at Datacom focused on designing high - quality ServiceNow solutions across multiple modules. Collaborating with clients to deliver tailored solutions for their business needs.
ServiceNow Developer designing, building, and enhancing ServiceNow solutions at Vodafone. Focused on high - quality integrations, portal development, and collaboration with cross - functional teams.
ServiceNow Developer creating and implementing solutions on ServiceNow for the Schwarz Group. Contributing to digital transformation within the retail divisions Lidl and Kaufland in Europe.