ServiceNow Developer designing, building, and enhancing ServiceNow solutions at Vodafone. Focused on high-quality integrations, portal development, and collaboration with cross-functional teams.
Responsibilities
Develop, configure and customise ServiceNow applications in line with business requirements.
Deliver and optimise complex ServiceNow integrations using industry‑standard methods.
Build and maintain Service Portal components, widgets and user interfaces.
Apply advanced knowledge of the software development lifecycle to ensure robust and scalable outcomes.
Utilise understanding of various SCDL methodologies to support structured delivery.
Troubleshoot issues, analyse root causes and implement sustainable solutions.
Collaborate effectively with stakeholders and cross‑functional teams.
Provide guidance and leadership to team members where required.
Manage priorities and timelines to meet project objectives.
Requirements
Minimum 3 years’ experience as a ServiceNow Developer or Administrator.
Strong expertise in ServiceNow integrations and Service Portal development.
Advanced understanding of the software development lifecycle.
Good awareness of SCDL methodologies.
Demonstrates critical thinking and structured problem‑solving abilities.
Experienced in team collaboration and capable of supporting or guiding colleagues.
Strong organisational and time‑management skills.
Effective communication and interpersonal abilities.
Preferred qualifications: ServiceNow CSA certification and Service Portal micro‑certification.
Benefits
Opportunity to deepen technical expertise in ServiceNow development and integrations.
Exposure to a wide range of enterprise-level digital transformation initiatives.
Collaborative work environment with supportive colleagues and leaders.
Opportunities to lead initiatives and contribute to process improvements.
Experience in a global, fast‑evolving organisation committed to continuous innovation.
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