ServiceNow Architect leading platform architecture and driving optimization at Ameriprise India LLP. Focused on scalability, security, and development standards across ServiceNow modules.
Responsibilities
Lead the overall ServiceNow platform architecture
Own the ServiceNow roadmap and align platform capabilities with business and enterprise architecture priorities
Define and enforce governance standards, development frameworks, and best-practice guidelines
Act as the technical lead across key ServiceNow modules
Optimize asset lifecycle processes, data models, and automation workflows
Perform hands‑on development
Collaborate with product owners, stakeholders, and process teams to define requirements and implement scalable solutions
Requirements
Strong hands‑on expertise across ServiceNow modules
Deep understanding of ITIL and integration patterns
Advanced ServiceNow certifications are highly preferred
Preferred certifications: CSA, CIS (EA/ITSM/ITOM/ITAM), CAD; CTA is a plus
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