Implementation Manager at Benchling collaborating with biotech partners for effective solutions. Leading customer rollouts and ensuring project success in the biotech domain.
About the role
- Implementation Engineer at Nuvei, focusing on advanced API products and client integration solutions. Involves product delivery, training, and process innovation within a global fintech context.
Responsibilities
- The Nuvei Implementation Engineer – API Products Plays a crucial role in contributing to the day-to-day operations and activities of the Technical Operations group.
- Develop a deep knowledge of the Nuvei integration services and environment.
- Provide advanced technical solutions that support product delivery and new product rollouts.
- Conduct product validation and approval to ensure a high-quality client experience throughout the integration process.
- Develop an in-depth understanding of all Nuvei API and integration products, including their functionality, features, and technical specifications.
- Identify gaps and support the creation of new processes and technical enhancements to improve client onboarding experience.
- Foster innovation and actively encourage the adoption of new ideas, technologies, and best practices.
- Perform product sign-off within the sandbox environment.
- Assist technical implementation and integration teams by providing valuable support and knowledge.
- Deliver training to support and customer-facing technical teams.
- Contribute to adopting new technologies, tools, processes, and procedures to enhance services.
- Work collaboratively within the team to achieve goals and objectives.
- Provide regular updates and highlight any technical issues to the team.
Requirements
- Proven experience in technical support or analysis in an international high-tech company.
- Solid familiarity with REST API and SDK, understanding technical architecture, APIs, and overall system design.
- Experience building a query in mysql and sql
- Three or more years of relevant experience in a technical role, demonstrating the ability to solve technical issues.
- Strong analytical and problem-solving abilities, with the capability to use data to support assumptions and define metrics.
- Collaborative thought partnered with the ability to work across multiple team boundaries.
- Ability to work under stress and pressure; occasional availability after working hours may be required.
- Problem-solving skills and the ability to analyze complex schemes.
- Professional level of English; proficiency in another language is an advantage.
- Hands-on technical experience in the Payments/Fintech industry (**Highly desirable)**
Benefits
- A challenging job in a fast-developing, international company.
- A friendly work environment where you can thrive and develop your skills.
- Career advancement possibilities.
- Competitive remuneration package.
- Additional Health insurance incl. Dentist.
- Fully covered MultiSport card.
- Food vouchers.
- Employee discounts card, Seminars and conference tickets, Playroom, and other additional perks.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Implementation Manager driving customer rollouts and enhancing biotech research at Benchling. Collaborating with scientists and managing complex implementation processes.
Experienced Dotmatics Technical & Implementation Consultant ensuring high - quality implementations in a hybrid work environment with responsibility for solution quality and stakeholder confidence.
Implementing and launching new client onboarding for Perk while ensuring a tailored experience. Leading cross - functional teams to deliver effective project outcomes in a hybrid work environment.
Implementation Manager leading CRIMS implementations, analyzing client needs, and providing software guidance at Charles River Development. A role focusing on investment management software solutions.
Implementation Manager facilitating onboarding for Meltwater clients in EMEA, ensuring swift adoption of features. Collaborating with teams to provide tailored training and support outcomes.
Customer Engineer crafting solutions with GenerativeAI for enterprise customers. Collaborating with global teams and optimizing customer workflows with tech expertise.
Implementation Consultant delivering private equity software solutions at S&P Global. Key responsibilities include product analysis, project management, and client collaboration.
Implementation Manager facilitating seamless onboarding and training for new Meltwater clients. Collaborating across teams to ensure successful software adoption and client satisfaction in a hybrid work environment.
CTMS Implementation Manager leading client design consultations and system implementations for clinical systems in an emerging clinical services company. Focusing on ensuring safety and compliance in the clinical research community.