Support Mitarbeiter providing CMS solutions for user inquiries at Nussbaum Medien. Working on technical support and user training in an innovative media company.
Responsibilities
Service-oriented, timely solutions to user requirements
Creation of user profiles and objects in the Artikelstar editorial system
Support onboarding and offboarding processes for objects
Technical consulting and assistance for our users
Handling daily inquiries by phone and e-mail
Training users
Ensuring correct publication and maintenance of all content on NUSSBAUM.de – from profile management to event entry
Requirements
Knowledge of Microsoft 365
IT affinity
Teamwork, reliability, flexibility
Service-oriented, structured and independent way of working
Strong social skills and communication ability
Benefits
6 weeks of vacation per year plus special leave for personal events
Subsidy for daycare costs and access to the company childcare facility
Company health management, e.g. JobRad, health courses
Onboarding with a mentorship program and opportunities for professional development
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