Customer Success Manager at VMware engaging with customers to enhance product adoption and oversee customer relations. Collaborating with internal teams to ensure customer satisfaction and managing account data.
About the role
- Junior CRM & Marketing Manager enhancing digital marketing strategies at Nussbaum Medien, a local communication leader. Collaborating with teams to drive CRM and marketing initiatives.
Responsibilities
- Close collaboration with the head of the municipal business unit to develop, implement and continuously improve modern, data-driven marketing and CRM activities
- Creation and execution of digital audience communications (e.g., HubSpot mailings, newsletters, campaign sequences) — with creativity, structure and enthusiasm
- Development and maintenance of whitepapers, landing pages and other digital information resources
- Structuring and maintaining municipal contacts in the CRM system (HubSpot)
- Consolidation of customer data from various sources (e.g., Excel and other systems)
- Support in building and automating workflows, reports and dashboards
- Participation in projects for digitalization and process optimization within the municipal sector
Requirements
- Degree or vocational training in Marketing, Communications, Media Management, Business Informatics or a related field
- Approximately 1–3 years of initial professional experience in marketing, CRM and HubSpot
- Good knowledge of Excel and enjoyment of structured, data-driven work
- Strong writing skills, excellent communication, and a good sense for target-group-oriented content
- Enthusiasm for digitalization, processes and automation
- Initiative, team spirit and a solution-oriented working style
- Experience in the media industry, municipal administration or Business-to-Administration (B2A) marketing is an advantage
Benefits
- A secure, modern workplace at a family-run, socially committed company
- Flexible working hours with a combination of on-site presence and remote work from home
- Top-quality work equipment and tools
- Subsidy for daycare costs and access to a company childcare facility
- Corporate health management, e.g., JobRad (company bike) and health courses
- Flat hierarchy, direct communication channels and a culture of mutual respect
- Onboarding with a buddy program and opportunities for professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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