Senior Scientific Engagement & Program Manager part of IMACE Scientific Operations team. Responsible for planning, coordinating, and executing scientific engagement activities across multiple programs.
Responsibilities
Coordinate and execute medical and scientific engagement activities including advisory boards, congress activities (e.g., symposia), external expert engagements (EEEs), standalone meetings, and medical education programs, ensuring high‑quality delivery aligned with engagement objectives
Translate engagement strategies into detailed operational plans, timelines, and deliverables across assigned programs, projects, brands, and therapeutic areas
Lead day‑to‑day project planning by managing milestones, logistics, materials, and overall readiness for scientific events
Partner closely with IMA (TAs, IMACE) and cross‑functional stakeholders to clarify objectives, align expectations, and drive coordinated execution
Maintain strong communication channels with internal teams and external partners to share updates, flag risks, resolve issues, and ensure smooth handoffs
Apply and reinforce standardized ways of working - including processes, templates, tools, documentation practices, and governance frameworks - across scientific engagements
Ensure compliant, audit‑ready execution of activities by following SOPs, guidance documents, and established approval pathways
Manage relationships with external vendors, agencies, and logistics partners, overseeing deliverables, timelines, budgets, and the overall quality of execution
Identify risks, issues, or delays affecting timelines or quality, escalating or resolving them in collaboration with project teams to maintain momentum and compliance
Track program progress, outputs, and performance metrics, supporting reporting needs and contributing to continuous improvement of tools, templates, processes, and operational efficiency.
Requirements
BSc or equivalent
MSc, PhD, PharmD, or MD are desirable
5+ years’ experience in pharmaceutical, healthcare, or life sciences, with a strong focus on scientific engagement delivery and program/project management
Experience coordinating medical or scientific engagement activities, such as advisory boards, medical congresses (including symposia), standalone medical meetings, external expert engagements (EEEs) or medical education programs
Experience working in one or more of the following therapeutic areas Oncology, Cardiovascular, Renal, Neuroscience, or Immunology is an advantage
Demonstrated experience managing multiple concurrent projects, with strong organizational skills and the ability to deliver against timelines in a fast-paced environment
Background in operational planning and execution, including managing logistics, vendors, materials, and event related deliverables
Experience working in a matrixed, cross functional setting, collaborating with teams such as IMA, Scientific Operations, Medical Affairs, or similar scientific/medical functions
Familiarity with compliance, SOPs, and approval processes within medical or scientific environments, ensuring activities are delivered to quality and audit ready standards
Experience maintaining documentation, tracking progress, and supporting project reporting, ideally using standard project management tools or systems
Exposure to process improvement activities, including contributing ideas to streamline workflows, enhance documentation, or improve engagement execution
Fluent oral and written English; additional languages desirable.
Benefits
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Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
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