Deal Desk & Ops Manager optimizing deal lifecycle and pricing strategies at healthcare AI company. Collaborating with Sales, Finance, and Legal to drive profitability and operational excellence.
Responsibilities
Own the end-to-end deal lifecycle, from pricing strategy to contract design, ensuring deals are structured for customer success and business profitability
Lead the transition from fixed-fee contracts to usage-based pricing models, collaborating closely with Product, Finance, and Marketing
Streamline deal approvals and escalation processes to accelerate sales velocity and reduce friction across the contracting lifecycle
Review and design non-standard contracts to ensure accurate revenue recognition (ASC 606) and compliance with company policies
Maintain accurate ARR reporting and deal data tracking, ensuring smooth handoff to Finance and RevOps teams
Manage and improve internal pricing and quoting systems; experience with usage tracking platforms (M3ter, Orb, or similar) a plus
Develop and deliver training to Sales teams on deal desk policies, usage-based pricing, and contracting best practices
Build scalable processes and workflows to support the growing complexity and volume of deals as the business expands
Partner with the Partnerships team to provide data-driven insights on pipeline health, conversion rates, win rates, and sales performance
Support sales forecasting efforts by contributing analytical modeling, scenario planning, and data integrity checks
Collaborate on territory planning and capacity analysis, providing financial modeling and recommendations to optimize resource allocation
Contribute to compensation plan design by analyzing payout scenarios, performance metrics, and incentive structures
Support CRM data quality initiatives that impact deal flow, reporting accuracy, and sales efficiency
Act as the connective tissue between Sales, Legal, Finance, and Product to ensure alignment and operational excellence in every deal
Partner with Finance on deal pricing, revenue recognition, and headcount budgeting
Work closely with the Partnerships team on GTM analytics and strategic sales initiatives
Provide analytical support for pricing strategy, profitability analysis, and market trends
Requirements
5–10 years of experience in Deal Desk, Revenue Operations, or Finance roles within high-growth B2B SaaS companies
Proven track record supporting enterprise sales teams on pricing, deal structure, and contract negotiation
Deep understanding of SaaS business models, including ARR, renewals, and usage-based pricing
Expertise in data analysis and modeling using Excel or Google Sheets
Strong analytical mindset with ability to translate complex data into actionable insights and recommendations
Strong collaboration skills — you know how to partner with Sales, Finance, Legal, and Product to find win-win solutions
Experience managing CRM and quoting processes in fast-paced sales environments
Exceptional attention to detail, communication, and organizational skills
Bachelor's degree in Finance, Accounting, Economics, or a related field
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