Hybrid Deal Desk – Ops Manager

Posted 4 weeks ago

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About the role

  • Deal Desk & Ops Manager optimizing deal lifecycle and pricing strategies at healthcare AI company. Collaborating with Sales, Finance, and Legal to drive profitability and operational excellence.

Responsibilities

  • Own the end-to-end deal lifecycle, from pricing strategy to contract design, ensuring deals are structured for customer success and business profitability
  • Lead the transition from fixed-fee contracts to usage-based pricing models, collaborating closely with Product, Finance, and Marketing
  • Streamline deal approvals and escalation processes to accelerate sales velocity and reduce friction across the contracting lifecycle
  • Review and design non-standard contracts to ensure accurate revenue recognition (ASC 606) and compliance with company policies
  • Maintain accurate ARR reporting and deal data tracking, ensuring smooth handoff to Finance and RevOps teams
  • Manage and improve internal pricing and quoting systems; experience with usage tracking platforms (M3ter, Orb, or similar) a plus
  • Develop and deliver training to Sales teams on deal desk policies, usage-based pricing, and contracting best practices
  • Build scalable processes and workflows to support the growing complexity and volume of deals as the business expands
  • Partner with the Partnerships team to provide data-driven insights on pipeline health, conversion rates, win rates, and sales performance
  • Support sales forecasting efforts by contributing analytical modeling, scenario planning, and data integrity checks
  • Collaborate on territory planning and capacity analysis, providing financial modeling and recommendations to optimize resource allocation
  • Contribute to compensation plan design by analyzing payout scenarios, performance metrics, and incentive structures
  • Support CRM data quality initiatives that impact deal flow, reporting accuracy, and sales efficiency
  • Act as the connective tissue between Sales, Legal, Finance, and Product to ensure alignment and operational excellence in every deal
  • Partner with Finance on deal pricing, revenue recognition, and headcount budgeting
  • Work closely with the Partnerships team on GTM analytics and strategic sales initiatives
  • Provide analytical support for pricing strategy, profitability analysis, and market trends

Requirements

  • 5–10 years of experience in Deal Desk, Revenue Operations, or Finance roles within high-growth B2B SaaS companies
  • Proven track record supporting enterprise sales teams on pricing, deal structure, and contract negotiation
  • Deep understanding of SaaS business models, including ARR, renewals, and usage-based pricing
  • Expertise in data analysis and modeling using Excel or Google Sheets
  • Strong analytical mindset with ability to translate complex data into actionable insights and recommendations
  • Strong collaboration skills — you know how to partner with Sales, Finance, Legal, and Product to find win-win solutions
  • Experience managing CRM and quoting processes in fast-paced sales environments
  • Exceptional attention to detail, communication, and organizational skills
  • Bachelor's degree in Finance, Accounting, Economics, or a related field

Benefits

  • Stock options
  • Medical, Dental, and Vision coverage
  • Health Savings Account with Employer Match
  • Company paid disability and life insurance

Job title

Deal Desk – Ops Manager

Job type

Experience level

Mid levelSenior

Salary

$165,000 - $185,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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