Hybrid Director, Retail Operations

Posted 10 hours ago

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About the role

  • Director of Retail Operations at CROSSMARK responsible for retail process and team development. Ensuring operational performance and training for Retail Operations Managers in the company.

Responsibilities

  • Ensure quality by training and developing Retail Operations Managers on company process, policies, procedures and position responsibilities
  • Maximize geography contribution margin by having the right people, in the right place, following the process
  • Develop and maintain a strong working relationship with management of various areas
  • Consistently communicate operational performance
  • Lead and develop the planning and implementation of retail training
  • Prepare and submit all required paperwork to management in a timely manner
  • Recruit, interview and hire for management positions
  • Inspect company equipment regularly for maintenance

Requirements

  • Bachelor’s Degree from a four-year college or university
  • Two year’s related experience and/or training; or equivalent combination of education and experience
  • PC and SalesTrak NG proficiency; working knowledge of Word, Excel, PowerPoint and Outlook
  • A valid drivers’ license is required
  • English is the primary language skill; bilingual skills may be required based on business necessity

Benefits

  • Quality training and development for Retail Operations Managers
  • Supportive and collaborative environment

Job title

Director, Retail Operations

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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