Operator driving customer expansions and business operations for tech startup Northslope. Enhancing value through strategic initiatives and cross-functional collaboration.
Responsibilities
Identifying where we’re leaving money on the table and building systems to ensure we never do
Work closely with our implementation teams, project leads, and executive stakeholders to drive customer expansions, enable strategic renewal conversations, and support pre-sales efforts through compelling value storytelling
Help institutionalize smart habits — tracking every contract, preparing for renewals well in advance, making sure we’ve set up the right external governance structures (like Steering Committee Meetings)
Ensure our work is consistently communicated in business value terms that resonate with decision-makers
Requirements
1–3 years of experience in management consulting or business operations/strategy role, ideally at a top-tier or boutique firm, with additional start-up experience as a plus
Strong executive presence, with the ability to communicate confidently and concisely with senior stakeholders
A knack for visual storytelling — you know how to build decks that land with business leaders and drive decisions via PowerPoint/Google Slides
Comfort and fluency with numbers— whether it’s building simple models or helping quantify impact, you're confident working in Excel/Google Sheets
Comfortable working in ambiguity and wearing multiple hats across pre-sales, account strategy, and internal ops
A proactive and resourceful approach — you don’t wait to be told what to do; you anticipate needs, connect dots, and make things happen
Curiosity and interest in the world of AI, data platforms, and transforming how organizations operate — no prior experience required, but motivation matters
Motivated by outcomes — you take ownership, move fast, and care deeply about delivering value
Hunger to grow — you want to stretch beyond your current skill set and contribute to a company that’s scaling fast
Benefits
Full benefits
All the perks you'd expect of a modern tech startup
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