Digital Project Manager responsible for managing HR Payroll projects and client collaboration in Switzerland. Focusing on business software implementations and ensuring efficient project execution.
About the role
- E2E Care Technical Lead overseeing network availability, driving excellence in Nokia’s CNS portfolio, and supporting customer care operations.
Responsibilities
- Serve as the primary technical contact and reference for medium to large customer projects, acting as the first point of technical escalation throughout the project lifecycle.
- Lead and manage end-to-end technical delivery activities in line with customer contracts, ensuring quality, risk, and timeline adherence from delivery preparation through deployment, acceptance, and care phases.
- Collaborate closely with Project Management, PEOs, and technical teams to support project planning, execution, acceptance, and smooth handover to operations.
- Ensure operational continuity, network availability, and execution excellence by proactively applying BG/BL guidelines and the PM@Nokia methodology.
- Drive and coordinate technical execution and care activities, including core network implementation, system acceptance, multi-vendor integration, fault management, preventive care, and HW/SW upgrades.
- Perform technical risk analysis, define mitigation actions, and manage technical escalations to minimize delivery and operational impact.
- Validate technical workload, skill requirements, and resource allocation, ensuring appropriate expertise, onboarding, release planning, and identifying opportunities for contract expansion or solution improvements.
Requirements
- **Must have:**
- A graduate/ post graduate or equivalent degree with 10 + years in the industry Wireless Telecom Experience, 6+ years in customer support, utilizing helpdesk tools and participating in 24x7 on-call support.
- In-depth knowledge of 3GPP standards, 3G/4G/5G protocols, call flows, TCP/IP, network security, and core network functions.
- SDM, IMS & Packet Core Proficiency- Prior experience with Nokia Packet, SDM, IMS & 5G Core network elements (HLR, HSS, CSD, NPC, MME, SAEGW, etc.) will be added advantage.
- **Good to have:**
- Working experience with Cloud Native, VNF/CNF, Microservices, OpenStack, Containers, Docker, Kubernetes (K8s), and Helm.
- Proficiency in scripting languages (Python, UNIX, Bash) and Microsoft Office applications (Excel, PowerPoint, Power BI, Teams, etc.).
Benefits
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Technical Program Manager at F5 leading project planning and execution for new product development. Collaborating with engineering and operations teams to ensure alignment with product management objectives.
Senior Digital Project Manager at IFF leading digital transformation across diverse business areas. Implementing solutions that enhance experiences and power smarter decisions through data and technology.
IT Project Manager in Liverpool leading diverse networking and infrastructure projects for NHS and private clients. Hybrid role with requirement to be onsite 3 days a week.
Technical Project Manager at SiXworks leading secure IT platform development and delivery of technical projects within Defence and Security sectors.
Technical Project Manager at Xylem managing product development projects in engineering. Leading cross - functional teams to ensure timely and cost - effective project delivery.
Project Manager at Blend Technologies managing Cloud and Infrastructure projects. Overseeing project lifecycle from initiation to completion with a focus on quality and deadline adherence.
Technical Project Manager at Arcadis overseeing small and large engineering projects for sustainable design solutions in Belgium. Requires experience in project management and fluency in Dutch and English.
IT Project Manager overseeing technology project delivery at McKesson. Responsible for managing project lifecycle, budget, and stakeholder communication in an Agile environment.
Controls Engineer responsible for designing, optimizing, and supporting automation solutions in pharmaceutical packaging. Collaborating with teams to improve production performance and product quality.