Recovery Attorney Performance Specialist handling legal collections for non-performing mortgage accounts. Responsible for negotiations and compliance with legal standards in collections processes.
Responsibilities
The Recovery Attorney Performance Specialist I is responsible for aggressively pursuing non-performing accounts in the legal collections inventory according to company standards.
Maximize collections in the Legal Inventory’s.
Utilize negotiations to positively impact collections.
Review, verify and validate accounts prior to being sent to our Attorney Network after all collection’s efforts have been exhausted and no current payments made.
Work with the attorneys to negotiate voluntary repayment plans and/or for subsequent placement with attorney to pursue legal remedies to obtain judgement.
Achieve various standards and goals for servicing accounts without sacrificing quality of service, maintain adherence to FDCPA guidelines, and consistently represent the company in a professional manner.
Manage Inbound calls for accounts in the Legal Inventory Desks.
Performs related duties as assigned by management.
Requirements
High school diploma or equivalent, required.
1-2 years of related experience.
2+ years’ experience in the mortgage, legal, and/or collection industries.
Ability to achieve set goals, meets deadlines, and work in a fast-paced, stressful environment.
Credit bureau reporting knowledge and skip tracing experience.
Knowledge of collection laws and processes related to mortgages.
Persuasive and professional communication skills.
Solid work ethic, high integrity, positive attitude, and strong attention to detail.
Benefits
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
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