Onsite Recovery Attorney – Collections Specialist

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About the role

  • Recovery Attorney Performance Specialist handling legal collections for non-performing mortgage accounts. Responsible for negotiations and compliance with legal standards in collections processes.

Responsibilities

  • The Recovery Attorney Performance Specialist I is responsible for aggressively pursuing non-performing accounts in the legal collections inventory according to company standards.
  • Maximize collections in the Legal Inventory’s.
  • Utilize negotiations to positively impact collections.
  • Review, verify and validate accounts prior to being sent to our Attorney Network after all collection’s efforts have been exhausted and no current payments made.
  • Work with the attorneys to negotiate voluntary repayment plans and/or for subsequent placement with attorney to pursue legal remedies to obtain judgement.
  • Achieve various standards and goals for servicing accounts without sacrificing quality of service, maintain adherence to FDCPA guidelines, and consistently represent the company in a professional manner.
  • Manage Inbound calls for accounts in the Legal Inventory Desks.
  • Performs related duties as assigned by management.

Requirements

  • High school diploma or equivalent, required.
  • 1-2 years of related experience.
  • 2+ years’ experience in the mortgage, legal, and/or collection industries.
  • Ability to achieve set goals, meets deadlines, and work in a fast-paced, stressful environment.
  • Credit bureau reporting knowledge and skip tracing experience.
  • Knowledge of collection laws and processes related to mortgages.
  • Persuasive and professional communication skills.
  • Solid work ethic, high integrity, positive attitude, and strong attention to detail.

Benefits

  • Medical, dental, and vision insurance
  • Health Savings Account with employer contribution
  • 401(k) Retirement plan with employer match
  • Paid Maternity Leave/Parental Bonding Leave
  • Pet insurance
  • Adoption Assistance
  • Tuition reimbursement
  • Employee Loan Program
  • The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
  • Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
  • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
  • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
  • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Job title

Recovery Attorney – Collections Specialist

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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