Billing and Collections Representative contributing to service delivery and financial targets at Providence Health and Services. Resolving accounts, payment plans, and minimizing bad debt.
Responsibilities
Resolving large balance accounts effectively
Skip tracing to ensure optimal opportunities for account resolution
Re-establishing defaulted payment plans
Resolving exceptions to ensure the proper flow of accounts through the self pay process
Minimizing accounts written off to internal bad debt
Working the Precollect inventory to minimize bad debt referrals to third party collection agencies
Requirements
3 years experience in customer service
Track record in organizing and planning with demonstrated ability to effectively manage time and achieve results in a fast paced environment
Benefits
Health care benefits (medical, dental, vision)
Retirement 401(k) Savings Plan with employer matching
Life insurance
Disability insurance
Time off benefits (paid parental leave, vacations, holidays, health issues)
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