Hybrid Billing and Collections Representative

Posted 4 days ago

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About the role

  • Billing and Collections Representative contributing to service delivery and financial targets at Providence Health and Services. Resolving accounts, payment plans, and minimizing bad debt.

Responsibilities

  • Resolving large balance accounts effectively
  • Skip tracing to ensure optimal opportunities for account resolution
  • Re-establishing defaulted payment plans
  • Resolving exceptions to ensure the proper flow of accounts through the self pay process
  • Minimizing accounts written off to internal bad debt
  • Working the Precollect inventory to minimize bad debt referrals to third party collection agencies

Requirements

  • 3 years experience in customer service
  • Track record in organizing and planning with demonstrated ability to effectively manage time and achieve results in a fast paced environment

Benefits

  • Health care benefits (medical, dental, vision)
  • Retirement 401(k) Savings Plan with employer matching
  • Life insurance
  • Disability insurance
  • Time off benefits (paid parental leave, vacations, holidays, health issues)
  • Voluntary benefits
  • Well-being resources

Job title

Billing and Collections Representative

Job type

Experience level

Mid levelSenior

Salary

$21 - $32 per hour

Degree requirement

Associate's Degree

Location requirements

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