Account Administrator role focused on providing operational assistance to roadside assistance programs at AAA. Prepare data reports and serve as support to Account Executive(s) and address client issues.
About the role
- Team Administrator providing administrative support to Customer Enquiries and Complaints Team. Supporting smooth operations and high performance in a regulatory environment.
Responsibilities
- Provide administrative support to facilitate the smooth running and high performance of the Customer Enquiries and Complaints function.
Requirements
- Experience of managing office systems
- Ability to work under pressure in a challenging and changing environment
- Excellent verbal and written communication skills
- Excellent IT skills – Outlook, PowerPoint, Excel, Project, Word and databases
- A good team player
- Experience of providing administrative support within a busy team environment
- Experience producing reports and performance data
- Experience handling customer enquiries and complaints
Benefits
- 30 days annual leave
- Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
- Life Insurance – 4 x current salary
- Hybrid working
- Enhanced Maternity and Paternity Leave
- 24 Hours Employee Assistance Programme
- Cycle to Work Scheme
- Perkbox membership
- Subsidised restaurant in our Portland Place office
- Season ticket loans
Job title
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