Employee Success Manager at NinjaOne focusing on motivation and goal-setting in sales teams. Cultivating long-term engagement and personal ownership to drive organizational success.
Responsibilities
Design and facilitate structured goal-setting frameworks that emphasize intrinsic, long-term motivation over extrinsic rewards
Guide employees in translating personal aspirations into measurable professional growth goals
Introduce and support tools such as Goal Analysis, Growth Roadmaps, and Reflection Sessions to build ownership and clarity
Coach Managers to align team and individual goals with organizational objectives while maintaining personal meaning and autonomy
Apply principles of positive psychology, self-determination theory, and solution-oriented thinking to develop resilient, self-motivated employees
Conduct 1:1 coaching sessions and team workshops focused on motivation, mindset, and sustainable performance habits
Build awareness around intrinsic motivators such as purpose, mastery, and belonging - and integrate them into team culture
Partner with sales leadership to shape a culture of growth, reflection, and continuous learning
Develop and roll out employee success programs that focus on well-being, autonomy, and personal achievement
Facilitate team development sessions that strengthen collaboration, empathy, and communication
Collaborate with HR and L&D to embed psychological development into onboarding and career progression
Track qualitative and quantitative indicators of engagement, growth, and retention
Use feedback and data insights to continuously refine motivation and goal-setting frameworks
Measure success not only by sales KPIs but also by employee engagement, well-being, and personal growth trajectories
Other duties as needed
Requirements
Degree in Psychology, Organizational Behaviour, Coaching or a related psychological field (Master's preferred)
Proven experience in employee development, coaching, or people success roles, ideally within a sales-driven environment
Certification in coaching, goal-setting, or motivation psychology (e.g. ICF, Positive Psychology, or similar)
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