Collections Agent responsible for making and receiving calls regarding client accounts and product updates. Engaging with customers to resolve issues and improve account retention.
NI
Hybrid Addetto al Recupero Crediti – Gestione e Soluzioni per il Business
Posted last month
About the role
- Credit Recovery Agent ensuring financial stability through effective management of client portfolios and communication with customers. Collaborating with administrative and legal teams to resolve issues effectively.
Responsibilities
- Gestirai il portafoglio clienti monitorando scadenze e pagamenti.
- Contatterai i clienti per solleciti e definizione di piani di rientro.
- Analizzerai le posizioni debitorie e proporrai soluzioni personalizzate.
- Collaborerai con il team amministrativo e legale per la risoluzione delle criticità.
- Aggiornerai costantemente i dati nel sistema gestionale, garantendo accuratezza e trasparenza.
Requirements
- Diploma o laurea in discipline economiche o equivalenti.
- Conoscenza della lingua Inglese e/o Spagnolo.
- Esperienza, anche breve, nel recupero crediti o in ambito amministrativo/finanziario.
- Ottime capacità di negoziazione e comunicazione.
- Orientamento al risultato e problem solving.
- Conoscenza dei principali strumenti informatici (Excel, gestionali).
- Precisione, affidabilità e attitudine al lavoro in team.
Benefits
- Ambiente dinamico e collaborativo.
- Formazione continua e possibilità di crescita professionale.
- Contratto e retribuzione commisurati all’esperienza.
- Benefit aziendali e strumenti di lavoro moderni
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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