Support the Store Manager in building a high-performing team and enhancing guest experience at Yankee Candle. Engage with customers and manage retail operations in Columbia, SC.
Responsibilities
Assist in building a high-performing team that represents our Newell Brand Values.
Contribute to effective onboarding and ongoing development of team members.
Recognize and address positive and negative HR-related situations through performance management.
Assist to motivate, inspire, and retain top talent.
Provide coaching and foster a positive work environment.
Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience.
Deliver an emotionally engaging guest experience by understanding guest needs and making emotional connections.
Maximize sales potential by implementing company selling strategies, coaching to selling behaviors, and maximizing the Guest Sales Leader role.
Drive guest loyalty through the Rewards Loyalty program and Grass Roots Marketing.
Maintain store appearance by implementing company visual standards through flawless execution of plan-o-grams and store cleanliness.
Assist in analyzing the business and creating clear action plans to ensure effective execution of all operational activities.
Ensure clear, effective team communication that creates understanding and alignment.
Support inventory management activities and control expenses.
Requirements
High School completion or equivalent GED.
Proven experience in a retail management role (2 years preferred).
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficient in retail software and Microsoft Office.
Strong analytical skills.
Solution-oriented.
Must be able to work in a fragrance-filled environment.
Ability to work flexible hours, including weekends and holidays.
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