Hybrid District Manager, Onstar & Loyalty

Posted 4 minutes ago

Apply now

About the role

  • District Manager for OnStar & Loyalty responsible for dealer engagement in Raleigh, NC. Promoting GM software and subscriptions while building dealer relationships.

Responsibilities

  • Assume territorial responsibility for the Raleigh NC Area
  • Engage dealers through regular contacts and business reviews
  • Build relationships with dealer partners
  • Promote, support, and coach dealer owners, managers, sales consultants, and service advisors
  • Highlight the benefits and profitability of GM software and subscriptions
  • Develop in-dealership training to onboard customers across various channels
  • Drive adoption and sales of products like GM Rewards, My GM Rewards Credit Card, OnStar safety services, customer prepaid plans, and over-the-air upgrades
  • Serve as a subject matter expert on the My GM Rewards Loyalty program
  • Conduct live training or remote calls with dealer leadership and personnel
  • Build strong, productive relationships within GM’s field team ecosystem
  • Conduct monthly sales performance analysis and support performance targets
  • Assist in product launches and ensure streamlined marketing and advertising between dealers and GM
  • Ensure dealers are providing customers with the necessary technological capabilities
  • Monitor Dealer, District, Zone, and Regional metrics
  • Resolve all dealer-customer satisfaction issues

Requirements

  • 2+ years in sales and customer service; Outside Sales preferred
  • Computer skills with Microsoft Office proficiency: Microsoft Word, Excel, PowerPoint, and Outlook
  • Comfortable with technology and subscription services, including troubleshooting mobile app and internal platform issues
  • Ability to effectively and efficiently use your time to focus on the most impactful activities and challenge those that distract from the identified goals
  • Excellent oral and written communication skills
  • Proper use of language, grammar, and diction
  • Daily travel within market, minimal overnights
  • EDUCATION: Bachelor’s degree or 2+ years of experience in the automotive industry in lieu of a degree.

Benefits

  • From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.

Job title

District Manager, Onstar & Loyalty

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job