Assistant Regional Service Manager managing service center operations across California. Driving excellence in customer service and team productivity.
About the role
- Leads sales team promoting life-changing treatments for neurological and psychiatric disorders at Neurocrine Biosciences. Recruits talent, drives strategies, and manages relationships.
Responsibilities
- Lead regional sales team by recruiting, developing, and retaining top talent
- Provide strategic direction and performance coaching to achieve team excellence
- Support team development and ensure proper onboarding of new team members
- Drive regional implementation of sales strategies to meet or exceed sales objectives
- Develop targeted strategies for psychiatric and neurological markets
- Identify regional opportunities and remove barriers to team success
- Foster innovative sales approaches and best practices
- Analyze sales data and market trends to inform strategic decisions
- Hold team accountable for execution of sales strategies and meeting objectives
- Consistently spends time with each account specialist in the field to observe and coach performance
- Provide regular performance feedback and development opportunities
- Manage regional budgets and expenses effectively
- Ensure compliance with Neurocrine policies, FDA guidelines, and industry standards
- Maintain open communication between field teams and headquarters
- Develop and maintain relationships with key opinion leaders and healthcare professionals
- Engage with local professional and patient advocacy groups
- Coordinate with pharmacies and payers to optimize market access
Requirements
- BS/BA degree AND 8+ years of sales experience in biotech/pharmaceuticals industry, including 3+ years of first-line sales management experience typically acquired through progressively responsible sales roles.
- Demonstrated track record of successfully building OR Master's degree preferred AND 6+ years of experience as show above.
- OR PhD AND 4+ years of experience as show above
- Sees broader organizational impact across departments/divisions
- Strong sales disposition and business acumen
- Proven sales performance (meeting/exceeding quotas, rankings, recognition awards)
- Successful launch experience in complex, competitive environments
- Effectively manages change and can act without complete information
- Maintains composure under pressure
- Strong understanding of healthcare regulatory environment
- Entrepreneurial mindset suitable for startup environments
- Excellent analytical thinking and problem-solving skills
- Intellectual curiosity and ability to challenge status quo
- Able to lead through ambiguity and provide team with directional clarity instead of perfect answers
- Knowledge of functional discipline best practices and related business concepts
- Improves tools and processes within functional area
- Developing internal reputation in area of expertise
- Leads cross-functional teams and demonstrates leadership skills
- Sees broader organizational impact across departments/divisions
- Strong computer and technical skills
- Excellent communication, problem-solving, and analytical thinking abilities
- Manages multiple projects/deadlines with high accuracy and efficiency
- Thrives in collaborative, performance-based, fast-paced environments
- Adaptable learner who enjoys unfamiliar challenges
- Upholds high ethical standards
Benefits
- retirement savings plan (with company match)
- paid vacation
- holiday and personal days
- paid caregiver/parental and medical leave
- health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans
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