Hybrid Solutions Engineer

Posted 2 hours ago

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About the role

  • Solutions Engineer helping clients understand and utilize Netcraft’s cybersecurity solutions. Engaging with stakeholders to demonstrate product value and drive technical engagement in a hybrid environment.

Responsibilities

  • Partner closely with Account Executives and customer teams to support the sales cycle through technical discovery, demonstrations, and solution validation
  • Prepare and deliver product demonstrations and proofs of concept to show how Netcraft’s solutions address customer challenges
  • Conduct technical discovery to understand customer environments, requirements, and opportunities
  • Act as the voice of the customer internally, helping inform product improvements and engineering priorities
  • Use your product and domain knowledge to build strong relationships with prospects and customers while serving as a technical liaison for the Commercial organization
  • Draft and deliver compelling proposals in collaboration with sales and account management teams
  • Identify opportunities for customers to expand their use of Netcraft services based on an understanding of their business needs and security challenges
  • Support smooth onboarding and implementation for new customers by collaborating with internal teams to ensure a successful customer experience

Requirements

  • Proven experience in B2B SaaS or cybersecurity in a customer-facing role requiring strong technical product understanding
  • Ability to build relationships and clearly communicate technical concepts to stakeholders with varying degrees of technical understanding, from CISOs to developers to legal teams
  • Strong communication, influencing, and presentation skills
  • A self-starter mindset with the ability to organize, prioritize, and manage multiple activities effectively
  • A collaborative, team-oriented approach with a strong customer-first mindset
  • A background in cybersecurity is helpful but not required; however, a strong interest in learning and developing knowledge in the cybercrime and security space will be important
  • A broad understanding of security, networking, and Internet fundamentals would be beneficial

Benefits

  • Highly attractive base salary and bonus structure, reviewed annually
  • 401(k) Safe Harbor Plan with employer match up to 4%
  • Comprehensive private health cover, including medical, dental, vision, and life assurance
  • Equity tracking scheme (eligibility criteria apply)
  • 33 days vacation per year (including public holidays), plus additional paid sick leave
  • Flexible and hybrid working options
  • Enhanced family leave benefits, including 52 weeks maternity/adoption leave and 4 weeks paid paternity leave
  • Spot reward bonus scheme to reward truly outstanding contributions
  • Two days paid Volunteering Leave per year
  • An inclusive culture where you’ll feel genuinely valued and supported

Job title

Solutions Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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