Onsite National Retail Manager

Posted 2 hours ago

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About the role

  • National Retail Manager overseeing Nespresso's business results and brand image. Strategizing retail network operations and ensuring a consistent omnichannel consumer experience.

Responsibilities

  • Drive Nespresso's business results and brand image
  • Build the strategy of the Retail network (new openings, refurbishments, and relocations)
  • Ensure effective liaison with all the direct and indirect Nespresso channels to deliver a consistent omnichannel consumer experience
  • Facilitate an effective customer feedback loop
  • Identify commercial opportunities in the market to foster sustainable growth in the Retail channel
  • Manage BTQ P&L
  • Drive the overall organization’s business results by making tactical and strategic decisions
  • Drive innovative solutions relevant for Nespresso while following the latest developments in the field
  • Translate the global strategy to local market needs and define initiatives to achieve business results
  • Ensure optimal investments and decisions are made in the OP process for both CAPEX and OPEX in collaboration with Finance
  • Manage Department’s Budget
  • Align with Nespresso Head Quarters stakeholders on strategy and priorities
  • Advocate for the Nespresso culture by promoting a healthy work environment

Requirements

  • Bachelor’s degree in Business Administration or related field
  • MSc in Business Administration, Marketing or relevant field will be considered as an asset but is not required
  • Minimum 10 years experience and 5 years in managerial role
  • Extensive Retail (physical stores) and commercial experience, with a strategic mindset, preferably in a high-end luxury brand
  • Extensive organizational and leadership experience with focus on managing big teams
  • Strong communication and interpersonal skills and ability to influence and coach people with empathy & integrity
  • Resilience and continuous improvement mindset
  • PC literacy and strong presentation skills
  • Fluency in Greek and English

Benefits

  • Competitive salary & performance bonus
  • Meal vouchers
  • Comprehensive Pension, Health Care & Life Insurance programs
  • Increased Parental leaves for both caregivers and Baby Support plan
  • Flexible Work policy
  • Wellbeing and Recognition days off
  • “Bring Your Pet At Work” & Pet Support plan
  • Free car parking
  • In-house restaurant and mini market
  • Participation to health and wellness activities and much more

Job title

National Retail Manager

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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