Network Operations Transport Professional at TIM Brasil diagnosing and treating failures in transport protocols. Interacting with multiple teams and supporting various network layers.
About the role
- Tier 2 NOC Engineer at Comcast resolving customers' technical concerns for media and technology solutions. Responsible for configuration, troubleshooting, and customer communications in a dynamic environment.
Responsibilities
- Configure and troubleshoot Masergy solutions to resolve customers’ technical concerns
- Act as liaison between the customer and other internal teams
- Troubleshoot escalated issues with external customers and network/telecom providers
- Manage escalations effectively
- Configure routers, firewalls, switches, AP’s and NIDs using standard and non-standard templates
- Perform maintenance and grooms of MPLS, VPN and SDWAN Underlay Transports
- Investigate and complete reason for outage (RFO) reports on all network outages
- Document all pertinent information within the trouble ticket system related to troubleshooting and updates provided
- Analyze, recommend, and implement troubleshooting steps to resolve network issues
Requirements
- Bachelor's Degree in computer science or related field
- Minimum seven (7) years’ experience working in LAN/WAN implementation or support role
- Very strong hands-on experience with Alcatel (Nokia) ESP, Cisco routers and switches, Fortinet firewalls, Overture and Adva NIDs
- Extensive experience in configuring, implementing, and maintaining a high availability network environment
- CCNP/CCSP level equivalent experience is a must
- Certification on CISCO CCNP and above, LINUX, MCITP, Python, Fortinet NSE 4 and above or similar is preferred
Benefits
- array of options, expert guidance and always-on tools
- personalized to meet the needs of your reality—to help support you physically, financially and emotionally
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Network Operations Transport Professional maintaining and operating mobile and fixed network systems. Providing level 2 and 3 support and training teams at TIM.
Core Network Operations Professional at TIM managing telecom operations and maintenance. Responsible for automation, troubleshooting, and product support within a hybrid work model.
Core Network Operations Professional responsible for maintenance and operation of Packet Core network elements. Involves specialized network services and collaboration with engineering projects.
NOC Technician monitoring energy management systems in a 24/7 environment for global operations. Providing tier - one support and ensuring operational efficiency through incident management.
Senior Manager - Network Operations at Highnote overseeing day to day operations with partner networks and banks. Leading projects and collaborating with internal teams for process improvement efforts.
NOC Engineer responsible for managing network and infrastructure services at Kocho. Monitoring and troubleshooting server performance for optimal client satisfaction.
Senior Network Engineer driving the evolution of automated, secure network infrastructure for d - Matrix. Responsible for enhancing reliability, security, and operations across global environments.
NOC Technician responsible for monitoring and ensuring network reliability for Poa! internet, a fast - growing ISP in Kenya. Involves troubleshooting, documentation, and clear communication with stakeholders.
Network Operations Engineer responsible for managing Global IP/MPLS Backbone Infrastructure. Join a global team to optimize network performance and availability across continents.