About the role

  • Responsible for building, directing, and evolving the governance, execution, and measurement model for Navy Federal’s paid media operations.
  • Serves as the operational anchor for paid media execution, bridging marketing strategy, ad technology, quality assurance, privacy, and data governance to ensure seamless coordination across internal teams, agency partners, and platform stakeholders.
  • Drives consistency, scalability, and accountability in how media campaigns are tagged, launched, tracked, and measured, supporting an insight-driven, privacy-responsible, and future-ready marketing execution model.

Requirements

  • Bachelor’s degree in Business Administration, Marketing, Advertising, Finance, Communications, or related field or equivalent combination of training, education, and experience
  • 7+ years of experience in digital media operations, marketing technology, or related fields with increasing leadership responsibilities
  • Experience building and leading a Media Operations function or center of excellence, demonstrating ownership of operational frameworks and strategic maturity
  • Demonstrated success in leading cross-functional teams and managing complex media operations programs at scale
  • Expert-level understanding of media governance, privacy regulations (e.g., GDPR, CCPA), and enterprise data architecture
  • Significant experience presenting senior leadership and influencing strategic decisions through data-driven insights
  • Demonstrated hands-on experience with media tagging and monitoring tools such as Adobe Launch, ObservePoint, OneTrust, or similar platforms used for campaign QA and privacy compliance
  • Significant experience with ad platforms (Meta, Google Ads, DV360) and associated trafficking requirements
  • Strong organizational and communication skills across technical and business teams
  • Proven track record managing workflows, intake processes, and operational QA initiatives

Benefits

  • Highly competitive pay
  • Generous benefits and perks

Job title

Media Operations Manager

Job type

Experience level

SeniorLead

Salary

$111,600 - $163,100 per year

Degree requirement

Bachelor's Degree

Location requirements

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