Manager overseeing operations of Navy Federal Investment Services. Leading teams, ensuring exceptional member service, and driving strategic initiatives.
Responsibilities
Plan, manage, and direct the operations of Navy Federal Investment Services, overseeing team growth and territory optimization.
Lead and take ownership of cross-functional committees focused on strategic initiatives.
Ensure exceptional member service, maximize operational efficiency, and minimize risks and losses.
Develop, implement, and monitor performance standards that impact productivity and quality.
Evaluate and optimize the Investment Services unit's work quality, staff performance, systems, processes, and procedures to achieve long and short-term goals.
Manage daily activities of professional employees and/or supervisors.
Support executive management in developing and executing strategic plans.
Act as AVP in the incumbent's absence.
Requirements
Bachelor’s degree in related field or equivalent combination of training, education and experience
7+ years of relevant work experience in financial services, investment management, or a related field
3+ years of experience in a leadership role, with demonstrated success in leading teams and driving performance
Strong ability to manage multiple teams, ensuring alignment and cohesion in achieving objectives
Expertise in managing projects from conception to execution, ensuring adherence to timelines and budgets
Capacity to analyze diverse data and identify trends to inform decision-making and strategic planning
Excellent communication skills, able to convey complex ideas and strategies to various audiences
Flexibility to adapt strategies and processes in response to evolving business conditions or challenges
Commitment to fostering team growth through training, feedback, and recognizing achievements
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