Finance Operations Officer at TPF handling merchant settlements and reconciliations for payments platform. Support financial operations in a fast - moving fintech environment.
About the role
- Financial Center Manager overseeing customer relationships and team development within Fifth Third Bank. Involving comprehensive onboarding and a focus on consultative sales processes.
Responsibilities
- Complete FCMA roadmap as intended and all onboarding activities from day one to program completion
- Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience
- Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team
- Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
- Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
- Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies
- Participate in activities that benefit the communities we serve
- Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee
Requirements
- College degree or two (2) or more years of leadership experience in a sales environment
- Ability to professionally represent Fifth Third Bank in verbal and written communication
- Capable of analyzing credit and financial information
- Ability to successfully execute and coach sales activities
- Exhibits business acumen
- Demonstrated ability in making sound decisions
- This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS)
Benefits
- Comprehensive benefits and differentiated compensation offerings
- Opportunities for professional development
- Extensive benefits programs designed to support the individual needs of employees and their families
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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