Lead the Program Management Team supporting Lending’s Credit Risk Management at Navy Federal. Align program delivery and ensure comprehensive control environment across the lending life cycle.
Responsibilities
Direct and lead the Program Management Team to support programs critical to the operations of Lending’s Credit Risk Management Function
Serve as the central coordinator across Lending Analytics to align program delivery, model monitoring, and control activities with business priorities, risk appetite, and enterprise standards
Act as a connective leader across analytics, data, and technology partners to ensure work is sequenced, resourced, and delivered with clear accountability
Guide a comprehensive control environment for data and processes across the full lending life cycle, including originations, account management and loss reserving
Provide strategic direction, vision, and guidance on all aspects of in-scope programs and ensure alignment with corporate and departmental goals and initiatives
Ensure smooth and effective operation of in-scope programs while also evolving them to meet the ongoing needs
Drive the maturation of the function to ensure consistency between programs and support team members with their professional growth
Requirements
Advanced knowledge of banking/financial industry trends, products and services
Extensive experience in supervising and leading employees
Extensive experience leading large, complex, cross-functional programs and projects with significant business risk and impact
Extensive experience in people leadership and program management to drive changes in a complex/matrixed environment
Extensive project/program management experience (e.g., managing multiple priorities independently and/or in a team environment to achieve goals; establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation)
Expert stakeholder management skills (e.g., ability to influence, negotiate and persuade to reach agreeable exchange and positive outcomes; interact with staff, management, vendors and members diplomatically and tactfully; build effective relationships through rapport, trust, diplomacy and tact)
Strong analytical/problem-solving skills, including translating business needs into actionable requirements and recommendations and using innovative thinking to solve problems and facilitate the decision-making process
Expert verbal and written communication skills (e.g., presenting findings, conclusions, alternatives and information clearly and concisely
Proficiency with common productivity tools (e.g. database, word processing, spreadsheet, and presentation software skills)
Bachelor's degree in a related field such as Business Administration, Finance, or the equivalent combination of education, training, and experience.
Master's degree in a related field such as Business Administration, Finance, or the equivalent combination of education, training, and experience (desired)
Prior management consulting or experience in a consulting-like role (e.g., strategy, transformation, PMO, internal consulting) driving enterprise initiatives from problem definition through delivery and adoption (desired)
Experience with credit union financials and/or NCUA regulations (desired)
Advanced knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives (desired)
Benefits
This position is eligible for the TalentQuest employee referral program
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