Hybrid People Services Coordinator

Posted 10 hours ago

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About the role

  • People Services Coordinator ensuring a great experience for staff at Nasstar by supporting diverse HR processes and engagement initiatives. Joining Nasstar to promote wellbeing and effective onboarding processes.

Responsibilities

  • Coordinate the completion of all people related processes, proactively following up to complete key tasks. Escalate any issues to make sure processes are followed.
  • Documentation includes but is not limited to starter and background checks, changes to roles, performance management, training requests.
  • Propose improvements to processes for a better employee experience and to reduce administrative efforts.
  • Make sure people records and data are up to date and accurate.
  • Support Talent Acquisition processes as required.
  • Make sure new starters are welcomed into the business and that we have prepared for their arrival. Drive other departments and managers to set up equipment, logins etc.
  • Participate in new starter induction training as necessary.
  • Make sure managers set objectives for new starters so they are clear what is expected of them and by when.
  • Work with managers to plan induction training so new starters can be effective as quickly as possible.
  • Resolve employee questions and enquiries or direct them to appropriate contacts.
  • Support the implementation of policies and procedures, including representing the People Team in investigations or disciplinary/grievance meetings.
  • Promote the wellbeing and fair treatment of all of our people.
  • Prepare reports and analyse data as required, including after conducting new starter or engagement surveys, exit interviews.
  • Respond promptly and professionally to employee enquiries, escalating when you have exhausted resources at your disposal to locate answers/resolutions.
  • Coordinate regular communication from the People Team to managers and the wider business.
  • Contribute content for newsletters, e-bulletins and other updates.

Requirements

  • Bachelor’s degree or substantial additional working experience
  • Good experience of HR administration across the employee lifecycle
  • Good knowledge of requirements on businesses for legal compliance in terms of health and safety, employee screening and on-going checks. Actual experience of processing and reviewing documentation
  • Experience of preparing reports / spread sheets eg to analyze diversity or in absence monitoring
  • Experience of using an HRIS
  • Experience of arranging and participating in training sessions
  • Experience of working in an ISO certified environment eg 9001,14001, 20001,270001
  • Good organization skills

Benefits

  • Competitive salary based on experience.
  • Training and development provided.
  • Opportunity to work with international stakeholders.

Job title

People Services Coordinator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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