Customer Service Advisor engaging with members to resolve inquiries and provide assistance. Focused on delivering professional service while maintaining high - quality communication standards.
About the role
- Customer Service Banker role focused on engaging with customers and handling their banking needs in New Zealand. No prior banking experience required, but customer service experience is valued.
Responsibilities
- engage with customers warmly
- process customer transactional banking needs
- update customers' personal details
- assist with product and service enquiries
- help educate customers on online platforms
Requirements
- no previous banking experience necessary
- customer service experience
- willingness to learn and grow
- ability to challenge the status quo
- resilience and ambition
Benefits
- wellbeing support
- flexible working
- generous leave offering
- opportunity for growth
- learning and career development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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