Customer Service Advisor engaging with members to resolve inquiries and provide assistance. Focused on delivering professional service while maintaining high - quality communication standards.
About the role
- Customer Service Banker at BNZ engaging customers and assisting with their banking needs. Focused on customer service and personal growth in the banking sector.
Responsibilities
- Engage with customers in a warm friendly manner with a big smile
- Process customer transactional banking needs
- Update customers personal details and identification
- Assist with general product and service enquiries and recommend solutions
- Help educate customers on online platforms, tools and digital solutions
Requirements
- Enjoy being in a customer focused role
- Passionate about a career with BNZ
- Previous customer service experience in some capacity
- Willingness to learn and grow
- Ability to communicate effectively
- Ability to juggle multiple tasks while delivering outstanding customer service
Benefits
- Wellbeing support
- Flexible working
- Generous leave offering
- Growth opportunities
- Career development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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