Hybrid Support Administrator

Posted 4 days ago

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About the role

  • Joining Flare as a Novated Support Administrator to support customers through the novated lease journey. Ensuring smooth operations and assisting with lease management tasks.

Responsibilities

  • Supporting our customers during their novated lease journey with Flare
  • Ensuring everything runs smoothly from start to finish
  • Connecting with customers through different channels and helping out with their queries
  • Lending a hand with documentation for the settlement process
  • Managing the vehicle onboarding process and lease activations
  • Assisting with various in life lease management tasks such as keeping budgets on track or processing claims
  • Keeping our CRM leasing system up-to-date with accurate information
  • Taking care of any ad hoc admin tasks that pop up along the way

Requirements

  • Experience in salary packaging, novated leasing, finance, or a similar field
  • A strong track record in customer support or engagement roles
  • Skilled at juggling multiple tasks and handling high call volumes with ease
  • Super organised and great at meeting deadlines
  • Excellent attention to detail skills

Benefits

  • Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events
  • Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers
  • Benefit from our partnership with Sonder, which supports the wellbeing of our team members
  • Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance
  • Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more
  • Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution

Job title

Support Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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