Manager overseeing Benefits Administration processes at The Home Depot. Ensuring legal compliance and managing staff training in a customer - focused manner.
About the role
- Bilingual Account Administrator supporting claims processing in various client databases for insurance services. Engaging in administrative tasks and maintaining client guidelines for efficient workflows.
Responsibilities
- Support opening claim files in internal and external client databases and triaging claims for assignment
- Assist with processing check requests and information inquiries
- Provide feedback and updates for client guideline revisions
- Participate in designing workflows to create efficiencies for client accounts and client-specific initiatives, where applicable
- Collaborate with coordinators to ensure a smooth workflow for check/payment issuance through accurate data-entry processes
- Review and resolve payment-related issues
- Perform general administrative tasks such as assigning and uploading incoming mail to claim files
Requirements
- Excellent bilingual verbal and written communication skills in English and French required
- Demonstrated strong attention to detail
- Proven ability to manage changing priorities and strong organizational skills
- Demonstrated initiative and follow-through skills
- Demonstrated professionalism and strong work ethic
- Proven ability to contribute effectively in a team environment while also working independently
Benefits
- Competitive benefits package
- Career development opportunities
- Employer-matched RRSP contribution programs
- Dynamic work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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