Assistant Regional Service Manager managing service center operations across California. Driving excellence in customer service and team productivity.
About the role
- Assistant Branch Manager supporting branch operations and team performance at Mygrant Glass. Focused on leadership, compliance, and customer service excellence in a dynamic environment.
Responsibilities
- Accurately present the 'Mygrant message' to customers and employees.
- Ensure compliance with and training on all company policies including state and federal regulations.
- Meet current branch goals, annual branch budget and profitably grow respective branch.
- Participate in developing business plans for branch operations.
- Participate in defining branch goals.
- Communicate goals throughout the branch.
- Monitor and maintain branch performance goals/standards.
- Coach all branch employees to success to ensure referral and branch sales goals.
- Oversee and monitor branch sales.
- Plan effective branch succession and efficient branch operation.
- Promote growth/development of branch employees.
- Assist with recruiting and training staff at the branch.
- Oversee the overall security of branch and branch employees.
- Coordinate branch activities to ensure smooth operation of branch.
- Manage the branch teller staff.
- Participate and develop branch sales promotions.
- Additional duties may be assigned.
Requirements
- Proven leadership, team building, and communication skills
- Live and work with a very high level of integrity
- Ability to cultivate a culture of teamwork, customer focus, and respect
- Keen eye for detail and safety
- Numerous years of experience with inventory control, inventory reconciliation, and cycle counting
- Direct involvement in developing customer service experiences and exceeding expectations
- High level of experience with Microsoft products
- Proven track record of a minimum of two years in management of at least ten employees including recruiting, hiring, and developing top talent
- Experience with both fleet and MHE safety and maintenance
- Solid interpersonal and communication skills, both verbal and written
Benefits
- Health Insurance
- Flexible Spending Plan
- Health Savings Plan
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Paid Sick Time
- Paid Holidays
- 401K/with matching
- Overtime Pay (when offered)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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