Care Manager overseeing development and implementation of care plans for clients in their homes. Delivering compassionate support in community and home health environments while collaborating with various professionals.
About the role
- Senior Manager overseeing P&L and operations in regional market management for Iron Mountain. Collaborating with internal partners to drive growth and enhance customer experiences.
Responsibilities
- Be a fierce owner of market performance, from the P&L to key operational metrics
- Manage performance of market’s Field and Warehouse teams
- Collaborate with Clutter stakeholders to bring new opportunities to life
- Make final decisions on high-priority customer escalations
- Lead a community of cross functional strategic leaders to produce a significant impact to the business
- Maintain regular communications with key team members across the org
- Ensure functional partners are aligned on key objectives
- Advocate for product support to successfully execute key initiatives
- Collaborate with key team members (legal, tax, policy, support, etc)
- Track core business metrics and deploy streamlined reporting structure
Requirements
- 5+ years experience in general management, operations, marketing, business consulting, finance or similar analytical role
- Ability to effectively manage large and growing field and warehouse team
- Strong strategic thinker with a focus on optimal execution
- Strong financial acumen
- Excellent communication with the ability to engage internal stakeholders and external customers
- Extensive experience navigating large and complex organizations
- Ability to leverage data to inform and support critical decisions
- Ability to bring key stakeholders across functions together to drive strategic alignment
- A desire to learn, highly motivated self-starter, with an eagerness to learn and grow
- Ability to foster collaboration and facilitate teamwork
- Effective prioritization
- Prior P&L experience preferred
- Prior experience working in early stage, high growth businesses
- Prior experience building and leading teams
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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