Operations & Automation Manager driving scalable systems for e - commerce at HOLZRICHTER Berlin. Focused on automation, profitability, and customer satisfaction in a dynamic environment.
About the role
- Provide administrative support for clinical functions and billing at Bradford County Health Department. Interview clients for economic eligibility and manage patient records and appointments.
Responsibilities
- Provides administrative support for clinical functions and assists with billing functions at the Bradford County Health Department
- Interviews clients to determine economic eligibility for enrollment in the county health department primary care program, family planning and other health department programs
- Processes enrollment of clients as specified by the county health department procedures
- Uses the FMMIS system to verify Medicaid benefit status and other electronic verification systems
- Answers the telephone and makes appointments for patients for all clinic services
- Prepares charts for clinics including compiling charts, requesting medical records, scanning and entering services for all records after services have been completed
- Ensures medical records are current with all information and assists with purging of files of inactive clients
- Determines financial responsibilities of clients based upon services received and payment status of client; collects fees for services rendered and provides receipts to clients
- Processes credit card payments and required daily reports
Requirements
- Strong customer service skills
- Willingness to work before, during, and/or beyond normal work hours or days in the event of an emergency
- Experience with multi-line phone systems (preferred)
- Knowledge and expertise with medical front desk duties such as registering patients, confirming insurance coverage, making and confirming appointments, collecting and scanning patient documents (preferred)
Benefits
- State of Florida 401(a) FICA Alternative Plan (mandatory)
- Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
- Workers’ Compensation (mandatory, if needed)
- Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
- Deferred Compensation (voluntary)
- Employee Assistance Program (voluntary)
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